Our client, a Fortune 500 Global Insurance Company, is looking for a talented Production Management Engineer.

Through your duties, you will have the opportunity to gain a broad knowledge of our systems and to deepen your understanding of new technologies, insurance product knowledge, and related regulations and laws. You will acquire a broad perspective and problem-solving skills, which will enable you to develop a wide range of career opportunities in the future.

Responsibilities

- Defining and maintaining the issue management process

- Control and review critical issues

- Identify proactive issues and propose improvements

- Various types of reporting related to problem management

- Overall incident management

【Company Details】
A U.S.-headquartered insurance company with offices in major cities around the world and a 40+ year history in Japan. The company focuses on creating a diverse environment, including the promotion of women, and supports their career development in Japan and abroad.

【Working Hours】
9:00 - 17:45（Mon - Fri）

*Hybrid (2 days In-Office & 3 days WFH)

【Holidays】
Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays, etc.

【Services / Benefits】
Company Bonus, Transportation, Company Housing, Social Insurance (Health Insurance, Welfare Pension, Employment Insurance, Work Accident Insurance), No smoking indoors allowed (Designated smoking area), etc.

- Experience in open systems development as a team leader

- Experience in system operation

- Experience in Incident/Problem management in system development

- Communication skills to collaborate smoothly, flexibly and patiently with related departments