Customer Support

Job ID 20803
Job Type
Permanent
Salary
JPY 7,000,000
Japanese Level
High Intermediate (JLPT Level 2)
English Level
Advanced (TOEIC 860)
Start Date
ASAP
Location
Yokohama
Job Type
Permanent
Salary
JPY 7,000,000
Japanese Level
High Intermediate (JLPT Level 2)
English Level
Advanced (TOEIC 860)
Start Date
ASAP
Location
Yokohama

Description

This position works closely with a small international team on global projects. Offers modern workspaces and rooms for collaboration, concentration and relaxation.

 

Responsibilities

- Expand LexCom’s partslink24 online genuine parts shop in Asia-Pacific

- Project Management & Training

- Support distributors & dealers

- Partslink24 market introduction to new prospects

- Translations, documentation and guides

 

 

【 Company Details】

A global Fintech leader with $5 billion in revenues, they provide the critical infrastructure that powers investing, corporate governance and communications to enable better financial lives. As a company, they focus on delivering technology-driven solutions that drive digital transformation. They handle millions of trades each day involving trillions of dollars, support communications that reach 75% of North American households, and manage shareholder voting in 120 countries.
They focus on global business so there is plently of opportunities for overseas projects,. On the other hand they focus on providing an environment promoting diversity and inclusion.


【 Working Hours】
9:00 – 18:00 Mon-Fri (HYBRID 3-4 days at week)


【 Holidays】
Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays

【Services / Benefits】
Social insurance, Transportation Fee, Skillhouse Benefit, No smoking indoors allowed (Designated smoking area), etc.

Required Skills

- Experience in Computer Software business e.g web applications, customer support & customer training

- Willing to travel domestic-international as per project requirement

- Experience in the Automotive industry is highly advantageous

- Excellent MS Office skills

- Technical Degree holder

- Experience in product documentation/translation is highly advantageous