In-house IT Engineer

Job ID 20643
Job Type
Skillhouse Contract
Salary
JPY 500,000 - JPY 560,000 per month
Japanese Level
Fluent
English Level
Intermediate (TOEIC 600)
Start Date
ASAP
Location
Tokyo
Job Type
Skillhouse Contract
Salary
JPY 500,000 - JPY 560,000 per month
Japanese Level
Fluent
English Level
Intermediate (TOEIC 600)
Start Date
ASAP
Location
Tokyo

Description

A world's leading testing and certification company is looking for an In-house Desktop + Network Operation Engineer.
 

Responsibilities

-          Handle IT tickets, provide onsite user support, and Network Infrastructure Management: Maintain and comprehend network infrastructure, including SD-WAN, L3, L2, Wi-Fi, and wired networks.

-          Focus on modernizing legacy systems and adhering to global standards

Key Responsibilities:

-    - Efficient management of IT ticket assignments and onsite user support

-    - Align with global IT policies and procedures, focusing on local team needs

-    - Utilize global resources like ServiceNow for problem-solving and knowledge sharing

-    - Understand and implement Segregation of Duty in IT operations

-    - Replace outdated systems with standardized, well-documented operations

-    - Oversee daily IT operations, including onboarding and offboarding

-    - Streamline repetitive operations to improve efficiency

-    - Manage IT risks, especially concerning user access and network security

-    - Maintain foundational knowledge of network infrastructure (WAN, firewalls, VPNs, core and distribution switches)

-    - Keep up to date with new functions in Microsoft Office suite

 

【Company Details】

The world's leading testing, inspection and certification company, and it is recognized as the global benchmark for sustainability, quality and integrity. 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

 

【Working Hours】

Mon - Fri. 9:00 - 17:00 JST

 

【Holidays】
Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays

 

【Services / Benefits】
Social insurance, Skillhouse Benefit, No smoking indoors allowed (Designated smoking area), Commutation Allowance, and Casual clothes are acceptable

Required Skills

-          Experience in local IT within an international company

-          Familiarity with ITIL and ServiceNow

-          Proficiency in M365, Intune (Autopilot), and Active Directory (AD)

-          CCNA level (IT Network knowledge)

Language

Japanese:          Business level (for user support and announcements)
English:             Business level (for communication with global and regional teams)

Preferred Skills