Account Manager

Job Type
10,000,000 JPY - 15,000,000 JPY per year + Bonus + Health Insurance + Benefits + Holidays + Flexible Hours
Japanese Level
Advanced (JLPT Level 1)
English Level
High Intermediate (TOEIC 730)
Start Date


Our client is an innovative company developing cutting edge software products for the pharmaceutical industry.

They are looking for a passionate Account Manager to join the IT & Operations Team at the Shimbashi Office, Tokyo and are a fast-growing global pharmacovigilance solutions company specializing in innovative software and expert consulting services.

They are looking for talented people to take on big, ambitious projects and deliver amazing results.

- The Account Manager will be responsible for existing client relationship management and closing deals utilizing a broad knowledge of RxLogix’s software and service offerings.

- The primary job function is to nurture the existing client relationship, focus on client happiness, retention and upselling new software sales, consulting services, new software sales, and close the transaction.

- The role requires solution selling, cross-selling and upselling, person must be able to do technical sales of RxLogix solutions designed for the Pharmacovigilance/Drug Safety domain.



- Accountable for achieving the allocated quarterly and annual sales quota for RxLogix solutions, which include software sales and consulting services.

- Leading sales of RxLogix solutions in the following areas of Drug Safety and Pharmacovigilance:
- Overall solution strategy aligned with business strategy
- RxLogix software products for the entire safety value chain
- Consulting services:
--- Business processes re-design
--- User, functional requirements and use case development
--- Advanced analytics, data warehouse solution, and custom reporting
--- Education services and eLearning solution
--- System validation services
--- Oracle Argus Safety implementation services
--- Post-Go-live managed and support services
--- SOPs and work instructions development

- Developing account plans and sales and pursuit strategies to achieve successful closure of the opportunities.

- Ability to quantify the business benefits based on understanding the client requirements, pain points, and based on RxLogix solutions.

- Leading prospecting and awareness of the RxLogix solutions, building a sustainable and growing sales pipeline of suspects, prospects, and customers etc.



【Company Details】

A global pharmacovigilance solutions company specializing in innovative software and expert consulting services.


【Working Hours】
Monday to Friday 9am to 6pm (Till the end of Covid-19, mainly WFH)


Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays


【Services / Benefits】
Social insurance, Commuting allowance, defined contribution pension (401K), property savings, group term insurance, late night work allowance, meal assistance, No indoor smoking (designated smoking area)

Required Skills

- Experience in selling solutions in the Pharma/consulting domain.

- Life sciences industry knowledge, including specific projects in that domain. Highly desirable to have Drug Safety and/or Clinical data management knowledge

- Strong senior management presence.

- Exceptional management and communications skills. Demonstrated ability to manage tasks as well as people. Customer interaction experience with increasing responsibility. Continuous improvement track record; “can-do” attitude.

- Successful track record of leading solution selling (including software, consulting, and hosting) for Pharma companies.

- Strong knowledge of the Pharma industry, market drivers, and company strategies.

- Established relationships at various levels throughout customer organizations, with proven influence on completed sales.

- Demonstrable experience selling to key influencers, stakeholders, committees, and executives.

- Proven ability and track record to individually perform all aspects of a sales cycle from gaining initial interest to closure and post-sales support.

- Consistently achieved or exceeded sales quota objectives.

- Demonstrated success of appropriately utilizing company resources to close business.