Handling of Personal Information

Handling of Personal Information


Procedures for Responding to Requests for “Disclosure, etc.” of Personal Information

Skillhouse Staffing Solutions K.K. responds to requests from individuals or their representatives (legal representatives or agents authorized by power of attorney) regarding the retained personal data or third-party provision records in our possession. These requests may include notification of the purpose of use, disclosure, correction/addition/deletion of content, suspension of use, erasure, suspension of provision to third parties, and disclosure of third-party provision records (hereinafter referred to as “Disclosure, etc.”). Requests will be handled in accordance with the procedures described below.


a) Organization Name, Address, and Representative

Skillhouse Staffing Solutions K.K.

 Tomoemachi Annex Building No. 2, 3-8-27 Toranomon, Minato-ku, Tokyo 105-0001

 Representative Director: Mark Smith


b) Contact for Requests for Disclosure, etc. (Name, Department, and Contact of the Personal Information Protection Manager)

Contact Person: Personal Information Protection Manager

 Tel: 03-5408-5070

 Email: ContactUs@skillhouse.co.jp


c) Purposes of Use for All Retained Personal Data

For Registered Candidates (Job Seekers):

To ensure accurate and appropriate job placement

For evaluation and selection in job assignments

For communication and notifications related to the above purposes

For Client Companies and Business Partners (Vendors):

For communication, negotiation, and contract processing with clients and vendors

To provide information and updates regarding our services

To gather information on vendors' services and confirm operational details

For Employees (including contract, dispatch, internal, and part-time staff):

For HR and labor management, and health management

For welfare, safety, taxation, and risk management

For providing necessary education and training

For operational communications as needed

For Job Applicants:

To provide recruitment-related information

For recruitment selection and post-hiring employment procedures


d) Contact for Complaints Regarding the Handling of Retained Personal Data

Skillhouse Staffing Solutions K.K.

 Tomoemachi Annex Building No. 2, 3-8-27 Toranomon, Minato-ku, Tokyo 105-0001

 Contact Person: Personal Information Protection Manager

 Tel: 03-5408-5070

 Email: ContactUs@skillhouse.co.jp


e) Authorized Personal Information Protection Organization

Name: Japan Institute for Promotion of Digital Economy and Community (JIPDEC)

 Contact for Complaint Resolution: Personal Information Protection Complaint Consultation Office

 Address: Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032

 Phone: 03-5860-7565 / 0120-700-779


f) Procedures

Please send your request by email or postal mail to the contact listed above.


For requests made by a representative:

In addition to the required documents, please include one of the following (A, B, or C):


A) In the case of a parent or legal guardian: A copy of the family register

B) In the case of an agent by delegation: A power of attorney

C) A copy of the agent’s photo ID (e.g., driver's license, My Number card [front only], or passport issued by a government authority)


g) Security Measures for Managing Retained Personal Data

We assess and identify specific sources of risk to the personal information we retain, and implement optimal security measures from organizational, human, physical, and technical perspectives to eliminate or mitigate such risks.


For more information about our security measures, please contact us as listed in section b) above.


h) Fees for Disclosure Requests

We do not charge any fees for requests related to Disclosure, etc.