【外資系大手保険会社】SREプログラムマネージャー
【外資系大手保険会社】SREプログラムマネージャー
Job type:
Skillhouse Contract
Specialization:
Software/Web Development
Language Level:
英語-上級 (TOEIC 860),日本語-上級 (JLPT N1)
Location:
Sumida-Ku
Salary:
¥800,000.00 - ¥880,000.00 Monthly
Job Reference:
493684
A global and one of the world’s largest Insurance Service provider is seeking an experienced SRE Program Manager .
This role acts as a critical bridge between business stakeholders, SRE teams, and engineering, ensuring the reliability, availability, and operational stability of Azure-based data platforms.
Responsibilities:
- Act as the embedded Program/Delivery Manager within the DMO SRE team, coordinating across business users, SRE, and engineering teams
- Lead change management activities related to Azure platforms, data pipelines, and operational environments
- Plan, schedule, and manage release, deployment, and change windows in alignment with SRE and engineering teams
- Conduct change impact analysis, risk assessments, and go-live readiness reviews
- Ensure adherence to enterprise change governance, including CAB approvals and compliance processes
- Coordinate incident management for Azure data platforms, including major (P1 / P2) incidents
- Act as a central escalation and coordination point during high-severity incidents
- Ensure timely stakeholder communication, business impact reporting, and resolution tracking
- Lead post-incident reviews (PIR / RCA) and track corrective and preventive actions
- Analyze incident trends and reliability metrics to drive continuous improvement
- Support adoption and maturity of SRE practices, tools, and operating models
- Partner with SRE teams to improve monitoring, alerting, runbooks, automation, and operational readiness
- Drive transparency and alignment across teams through structured communication and reporting
Required Skills:
- 3~5 years of technical work experience
- Proven experience in SRE delivery, platform operations, IT service management, or technical program management
- Strong understanding of SRE principles: reliability, availability, incident response, change control, and continuous improvement
- Hands-on experience coordinating incident management and change governance in enterprise environments
- Experience working with Azure platforms, preferably supporting data or analytics environments
- Strong stakeholder management and communication skills across business, engineering, and operations
- Ability to operate calmly and decisively during high-severity incidents
Why should you apply:
- Opportunity to work with global teams and great Work-Life-Balance
- Great team dynamics and learning opportunity
- Opportunities to work with World’s leading insurance company (fortune 500 company)
Company Details:
A US based world’s leading insurance providers, offering a broad range of life, health, and retirement solutions to individuals, families, and businesses. The company is heavily invested in digital transformation, utilizing advanced technologies like cloud computing, data analytics, AI, and cybersecurity to enhance customer experience and streamline operations. As part of its values, it has a strong focus on creating a diverse environment, and in particular on the appointment of women in high-level position.
Working Hours: 9:00 - 18:00 (Mon-Fri)
Working Style: 3 days’ work in office, and 2 days’ work from home
Holidays: Saturday, Sunday, National Holidays, Year-end and New Year Holidays, Paid Holidays
Services/Benefits: Transportation expenses up to 20,000 yen per month, plus Paid leave, plus social insurance (health insurance, welfare pension, and work-related accident insurance), Periodic health examination, and Employment insurance
Share this job
