Senior Manager (HR System Operation)
Senior Manager (HR System Operation)
Job type:
Permanent
Specialization:
IT Management
Language Level:
Japanese Level - Fluent,English Level - Advanced (TOEIC 860)
Location:
Tokyo
Salary:
¥13,000,000.00 - ¥16,000,000.00 Yearly
Job Reference:
478647
A Global IT Service is looking for a Senior Manager (Operations). The ideal candidate will understand ‘as-is’ end-to-end business/process cycles, possess the ability to act effectively at various levels of detail, work constructively with cross-functional teams and senior management, facilitate problem-solving and decision-making and be actively involved in multiple project activities, such as owning project plans and requirements elicitation.
Responsibilities:
- Provide efficient Workday solutions from an operational perspective, leveraging your experience in implementation, design, and operation
- Evaluate the system and business process architectures currently in place and collaborate with leadership, functional, and technical resources to recommend operational improvements, solutions, or strategies
- Develop, enhance, and maintain established service design procedures and processes by applying appropriate frameworks and methodologies
- Provide expert guidance and mentorship to HRIS staff to ensure operational teams deliver efficient and effective solutions
- Prepare and present operational presentations and briefings
- Lead in the consistent use of internal tools for ticketing and config management
- Continuously partner with regional and global HRIS leadership to focus on short- and long-term impacts
- Ensure compliance with IT General Controls and Employee data privacy and security
- Lead or be involved in special projects as identified by the Global HRIS leadership team
- Stay updated on HR technology trends and recommend new systems and technologies to the Regional and Global Directors
Required Skills:
- Bachelor’s degree in Business Administration, Operations Management, or a related field
- Must have experience implementing and optimizing operational processes on the Workday SaaS platform or similar platforms
- Must have experience developing operational protocols and processes to optimize the Workday or similar SaaS platform
- Experience in building Workday operational strategies and practices based on quality principles
- A 'hands-on' leader who can collaborate with peers and superiors to create strategies to develop and improve the HRIS function and HR experience
- Demonstrable success through collaboration with peers, HR, and IT partners
- Strong organizational skills with high attention to detail
- Ability to deliver information quickly to make data-driven, sound recommendations
- Self-starter with the ability to thrive in a fast-paced environment, able to multitask, and remain flexible
- At least 5 years of success as a Workday or other SaaS platform Designer/Operational Leader in a multi-national, publicly traded company
- Track record of forming proactive and lasting relationships with HRIS, HR leadership, executives, and IT teams and vendors delivering Workday solutions
- Depth of understanding of procedural operations of the Workday or other SaaS platforms
- Track record of building a staff of Workday professionals and inspiring teamwork
- Understanding of HR data security and privacy, as well as IT General Controls and application to an HRIS organization
Why should you apply:
- Great opportunity to be able to work for well-established company
- Cross-departmental communication is possible in an international environment
Company Details:
A global company with a strong presence in multiple business areas. It has achieved sustained growth both domestically and internationally, including in the U.S. and Europe. The company boasts a diverse and international environment and is committed to equal opportunity, offering a wealth of career opportunities. Due to the diverse nature of our business, we handle a wide range of technologies! You can also choose the environment you are most comfortable with, such as Windows/Mac! Meals in the company cafeteria are also free. Our chefs are always coming up with new menu items, so you can enjoy your meal without getting bored!
Working hours : 9:00 - 17:30 (Mon-Fri)
Working Style: Hybrid (4 days in office, 1 day work from home)
Holidays: Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays
Services/Benefits: Social insurance, childcare support, stock options, commuting allowance, free cafeteria, personal clothing, no smoking indoors (designated smoking areas available)
Number of interviews: 3 online interviews
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