IT Vendor Management Specialist (P2/P3)
IT Vendor Management Specialist (P2/P3)
Job type:
Permanent
Specialization:
Other IT Roles
Language Level:
English Level - High Intermediate (TOEIC 730),Japanese Level - High Intermediate (JLPT Level 2)
Location:
東京都
Salary:
12000000.00
Job Reference:
497729
An European Life Insurance firm is looking for a talented IT Vendor Management Specialist
The role involves overseeing vendor performance, contract governance, financial management, and cross-functional coordination to maintain high service quality and operational efficiency.
Responsibilities:
- Support and manage strategic relationships with key IT vendors and service providers
- Ensure vendor compliance with contractual obligations, service level agreements (SLAs), and organizational standards
- Monitor vendor performance using KPIs and SLAs, proactively identifying and resolving service issues
- Manage vendor-related financial activities, including budget tracking, invoice validation, payment coordination, and cost optimization
- Lead or support contract negotiations, renewals, and governance activities to minimize risk and secure favorable business terms
- Organize and facilitate regular governance meetings and committees with vendors and internal stakeholders
- Collaborate closely with IT, Procurement, Finance, and business teams to align vendor services with operational and strategic goals
- Escalate operational or vendor-related issues appropriately and support timely resolution
- Maintain clear communication with internal and external stakeholders to ensure smooth day-to-day operations
Required Skills:
- 3–5+ years of relevant experience in vendor management, IT operations, procurement support, or related business functions
- Strong understanding of vendor governance, SLA management, contract administration, and financial oversight
- Excellent problem-solving, analytical thinking, and decision-making capabilities
- Strong presentation and stakeholder management skills with the ability to build consensus across teams
- Ability to work independently, demonstrate initiative, and manage multiple priorities effectively
- High attention to detail with a commitment to accuracy and quality execution
- Positive, adaptable, and collaborative mindset with a continuous learning attitude
- Strong business acumen and understanding of corporate operations and processes
Why should you apply:
- This is a long-term opportunity
- You will be working with international team members
- Learn new technologies and on large scale projects
Company Details: A leading international insurance organization operates in over 130 countries and jurisdictions, offering services to commercial, institutional, and individual clients through one of the most extensive global property and casualty insurance networks. In addition to general insurance, the organization is also a prominent provider of life insurance and retirement services in the United States. Its common stock is publicly traded on both the New York and Tokyo stock exchange.The group's Japan-based affiliate provides IT-related services to support the organization’s operations within the country.
Working Hours: 9:00 - 17:30 (Mon-Fri)
Working Style: Hybrid (4 days in office, 1 day work from home)
Holidays: Saturday, Sunday, National Holidays, Year-end and New Year Holidays, 27 Paid Holidays every year (20 paid leaves, and 7 especial leaves)
Services/Benefits: Social insurance, Employee Pension Scheme, Transportation Fee
Interview Process: 3
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