IT Program Manager (Data Center & Digital Workplace Solutions)
IT Program Manager (Data Center & Digital Workplace Solutions)
Job type:
Permanent
Specialization:
IT Consulting & Strategy
Language Level:
English Level - High Intermediate (TOEIC 730),Japanese Level - Advanced (JLPT Level 1)
Location:
Tokyo
Salary:
¥13,000,000.00 - ¥23,000,000.00 Yearly
Job Reference:
494387
A Global IT Service firm is seeking an IT Program Manager (Data Center & Digital Workplace Solutions) to support solutioning activities, lead customer engagements, and manage large-scale Datacenter and Digital Workplace (DWP) programs. This role will act as a key bridge between customers, sales teams, and offshore delivery units, ensuring successful solution design, transition, and program execution.
Responsibilities:
- Partner with sales teams to engage customers and finalize technical and business requirements
- Collaborate with offshore solution teams to design, position, and tailor solutions
- Present solution approaches and clearly articulate value propositions to clients
- Review and validate pricing proposals, recommending optimizations where needed
- Act as the primary solution owner and trusted advisor for assigned customers and partners
- Serve as the technical bridge between clients and offshore delivery teams
- Identify and drive additional business opportunities within existing accounts
- Lead end-to-end project planning, execution, and delivery governance
- Manage cross-location project teams, stakeholder communications, and expectations
- Monitor project progress, track deliverables, resolve escalations, and report status to leadership
Required skills:
- Strong expertise in datacenter infrastructure including servers, storage, middleware, and cloud environments
- Proven leadership experience managing datacenter implementation, operations, and transition programs
- Solid project management background in large-scale datacenter initiatives, including effort estimation and delivery governance
- Experience managing global datacenter engagements and hybrid (on-premises + cloud) environments, with cloud migration exposure preferred
- Strong knowledge of ITIL processes and operational best practices
- Demonstrated ability to lead large infrastructure and operations teams across multiple locations
- Deep understanding of Digital Workplace (DWP) technologies including PCs, Active Directory, Exchange, and Citrix
- Extensive experience managing large End-User Computing (EUC) programs and Service Desk transitions
- Knowledge of asset lifecycle management, DaaS environments, patch management, and operational controls
- Familiarity with user experience monitoring and digital employee experience tools such as NextThink, 1E, and other DEX platforms
Why should you apply:
- Opportunity to work in a rapidly growing, international organization
- Competitive compensation package, transportation allowance, comprehensive insurance, and hybrid working model
Company Details
A global technology company with over 220,000 professionals across more than 60 countries is expanding its presence in Japan and seeking driven IT professionals.
The company provides end-to-end IT services and solutions in areas such as digital transformation, cloud, AI, engineering, and next-generation enterprise platforms. With more than 20 years of experience in Japan, it has built a strong track record supporting major enterprises across manufacturing, financial services, telecommunications, healthcare, and retail industries.
In this role, you will engage in large-scale, mission-critical projects that have significant business impact. Working alongside global teams within an international delivery model, you will gain exposure to cutting-edge technologies and complex enterprise environments. From consulting and architecture design to development, infrastructure modernization, and managed services, the environment offers opportunities to deepen both technical expertise and strategic leadership capability.
This is an attractive opportunity for IT professionals who want to take their careers to the next level, enhance their market value in a global environment, and drive transformational initiatives.
Working Hours: 9:00–18:00 (Monday–Friday)
Working Style : Hybrid
Holidays: Two days off per week (Saturday and Sunday), national holidays, year-end and New Year holidays, annual paid leave, and other special leave
Benefits: Pension, various insurance programs, health insurance, transportation allowance, etc.
Interview Process: 3–4 rounds
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