IT Business Management Support (CIO Office)
IT Business Management Support (CIO Office)
Job type:
Haken
Specialization:
IT Support
Language Level:
Japanese Level - Advanced (JLPT Level 1),English Level - Advanced (TOEIC 860)
Location:
Sumida-Ku
Salary:
¥4,500.00 - ¥5,000.00 Hourly
Job Reference:
491360
A Global Insurance is seeking a fully bilingual IT Business Management Support personnel, for the CIO Office support work. This is a long-term work opportunity and you are encouraged to apply with in.
Responsibilities:
- 2025 and 2026 Capacity Reporting to IT and Transformation services (linked to Portfolio budgeting and Delivery
- Japan Transformation Weekly Update
- Japan IT Stability Tracker and MOR Reporting to Senior Stakeholders
- Japan Weekly Highlights to Senior Stakeholders
- Japan monthly update for Senior Stakeholders
- Japan IT Weekly Update for Senior Stakeholders
- BOD Quarterly Dashboard
- IT Continuous Improvement initiative coordination
- SAP Purchase Approvals and Ariba PO Contract Approval
- SOW Executive Summary Reviews in English for Global approvals
- Fieldglass Time Sheet Approvals
- Double Hatting Applications
- Monthly Tech Connect meeting preparation
- PCaaS support/coordination (B12) (PCaaS = PCas-a-Service Support)
Required Skills:
- Experience of IT Business Management & PMO Tools: Microsoft Project / Smartsheet / Jira / ServiceNow PPM, Excel
- Knowledge of Power BI or Tableau for dashboard/reporting support
- MS PowerPoint (for executive reporting slides)
- Experience of Document and workflow tools, like: SharePoint, Teams, Confluence, or OneDrive for collaboration and documentation
- PMO Reporting cadence: Familiarity with status reports, risk logs, and executive summaries
- Resource tracking in Excel, Smartsheet, or ServiceNow
- Basic understanding of time allocation, FTE tracking, and demand vs. capacity modeling
- Data extraction and cleaning for reports shared with Transformation Services
- Basic understanding of PC lifecycle management (procurement → deployment → return)
- Vendor coordination and device inventory reporting
Why should you apply?
- This is a long-term opportunity
- You will be working with international team members
- Learn new skills while working on a large-scale project
Company Details: A leading international insurance organization operates in over 130 countries and jurisdictions, offering services to commercial, institutional, and individual clients through one of the most extensive global property and casualty insurance networks. In addition to general insurance, the organization is also a prominent provider of life insurance and retirement services in the United States. Its common stock is publicly traded on both the New York and Tokyo stock exchange.The group's Japan-based affiliate provides IT-related services to support the organization’s operations within the country.
Working Hours: 9:00 - 17:30 (Mon-Fri)
Working Style: Hybrid (4 days in office, 1 day work from home)
Holidays: Saturday, Sunday, National Holidays, Year-end and New Year Holidays, and so on
Services/Benefits: Social insurance, Employee Pension Scheme, Transportation Fee
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