A Global IT Service firm is seeking a CAB Manager（Change Advisory Board Manager）
at Cloud Services Department.
Responsibilities:
- CAB Leadership & Coordination : Review critical/high-risk change requests (OPEKAI) and prepare reports based on the review / Lead CAB meetings and prepare agendas in advance / Facilitate discussions for change requests (OPEKAI)
- Process Oversight & Compliance : Ensure the CAB process adheres to defined procedures and operational standards / Maintain accurate documentation of CAB activities, review results, and related communications
- Stakeholder Engagement & Communication : Act as the primary point of contact for CAB-related inquiries / Communicate CAB review results, recommendations, and follow-ups clearly with stakeholders
- Continuous Improvement : Continuously analyze CAB workflows and communication channels to identify areas for enhancement/ Propose and implement improvements to increase process clarity, stakeholder alignment, and overall CAB effectiveness
Required skills;
- Proven experience in IT change management, CAB coordination, or related IT governance processes
- Strong understanding of change control and advisory processes
- ITIL certification for IT service management
- Hands-on experience with ITSM tools
- Excellent facilitation, communication, and documentation skills
- Strong communication and interpersonal skills to manage diverse stakeholders effectively
- Ability to operate independently as a subject-matter expert in CAB processes
Why should you apply:
- This is a long-term opportunity with a chance to become a permanent employee
- You will be working with international team members
- Free breakfast, lunch and dinner at the cafeteria
Company Details:
A global company with a strong presence in multiple business areas. It has achieved sustained growth both domestically and internationally, including in the U.S. and Europe. The company boasts a diverse and international environment and is committed to equal opportunity, offering a wealth of career opportunities. Due to the diverse nature of our business, we handle a wide range of technologies! You can also choose the environment you are most comfortable with, such as Windows/Mac! Meals in the company cafeteria are also free. Our chefs are always coming up with new menu items, so you can enjoy your meal without getting bored!
Working hours:
9:00 - 17:30 (Mon-Fri)
Working Style:
Hybrid (4 days in office, 1 day work from home)
Holidays:
Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays
Services/Benefits:
Social insurance, DC Pension Plan, Transportation Fee, Skillhouse University, Test payback system, and more
