Assistant VP, Claims Software Development Engineering Division
Assistant VP, Claims Software Development Engineering Division
Job type:
Permanent
Specialization:
IT Management
Language Level:
Japanese Level - Advanced (JLPT Level 1),English Level - Advanced (TOEIC 860)
Location:
Sumida-Ku
Salary:
¥18,000,000.00 - ¥28,000,000.00 Yearly
Job Reference:
491706
A Global and one of the world’s largest Insurance Service provide is looking for a strong bilingual leader for the Assistant VP, Claims Software Development Engineering Lead, within its Japan Information Technology Department.
Responsibilities:
- Lead the end-to-end software lifecycle — architecture, design, development, testing, release, and production operations — for Claims applications and related technology domains
- Oversee the planning, execution, and prioritization of product backlogs in tight alignment with business objectives, customer experience goals, and transformation priorities
- Partner with business leaders to translate strategic goals into actionable technology programs supporting digital transformation, operational excellence, and risk reduction
- Ensure Claims platforms remain secure, resilient, compliant, and stable, with strong focus on incident reduction, SLAs, and performance metrics
- Drive adoption of Agile, DevOps, CI/CD, test-driven development, and modern engineering best practices
- Define and implement a multi-year modern technology roadmap, including cloud migration, cloud-native architecture patterns, API modernization, and AI/ML adoption
- Lead solution-level architecture decisions, ensuring alignment with enterprise standards, cybersecurity policies, and long-term technology sustainability
- Introduce emerging technologies (AI, data analytics, automation) that enhance claims processing efficiency and customer outcomes
- Build scalable, flexible, and reusable technology patterns for future claims initiatives
- Manage executive-level relationships with Claims business leaders, ensuring transparency, collaboration, and alignment across all technology programs
- Oversee third-party technology suppliers, SaaS partners, and engineering vendors, ensuring high performance, cost efficiency, and contract compliance
- Collaborate closely with Cybersecurity, Infrastructure, Data Analytics, Risk, Compliance, and Internal Audit to deliver secure, compliant, and well-controlled technology services
- Manage full-stack engineering teams across countries; drive upskilling, reskilling, hiring, and overall engineering culture transformation
- Conduct peer reviews of architecture, code, and technical designs to ensure quality, security, and alignment with best practices
- Lead production incident escalations, root-cause analysis, and long-term remediation plans
- Build and maintain a high-performing engineering organization with strong technical depth and delivery excellence
- Ensure disaster recovery, cybersecurity, privacy, and technology currency are maintained across all Claims platforms
- Oversee application/platform stability, monitoring, and operational readiness for mission-critical Claims systems
- Track project performance, financials, KPIs, and delivery outcomes to meet annual business and technology objectives
Required Skills:
- 10–15+ years leading software engineering teams in large-scale digital transformation within financial services or technology sectors
- Cloud-native architectures
- API-based systems
- Modern web/mobile technologies (Java, React)
- AI, Machine Learning, Big Data platforms
- Proven experience building mission-critical, highly resilient, secure, and high-performance systems in complex, regulated environments
- Hands-on expertise across the full SDLC: CI/CD, test-driven development, domain-driven design, Agile, DevOps
- Strong understanding of enterprise engineering best practices, architecture patterns, and modernization frameworks
- Prior experience managing 3rd-party vendors, SaaS providers, and multi-country engineering teams
- Excellent communication skills; able to simplify technical concepts for non-technical business leaders
Why should you apply:
- Opportunity to work with global teams and great Work-Life-Balance
- Great team dynamics and learning opportunity
- Opportunities to work with World’s leading insurance company (fortune 500 company)
Company Details:
A US based world’s leading insurance providers, offering a broad range of life, health, and retirement solutions to individuals, families, and businesses. The company is heavily invested in digital transformation, utilizing advanced technologies like cloud computing, data analytics, AI, and cybersecurity to enhance customer experience and streamline operations. As part of its values, it has a strong focus on creating a diverse environment, and in particular on the appointment of women in high-level position.
Working Hours: 9:00 - 18:00 (Mon-Fri)
Working Style: 3 days’ work in office, and 2 days’ work from home
Holidays: Saturday, Sunday, National Holidays, Year-end and New Year Holidays, Paid Holidays
Services/Benefits: Transportation expenses up to 20,000 yen per month, plus Paid leave, plus social insurance (health insurance, welfare pension, and work-related accident insurance), Periodic health examination, and Employment insurance
Share this job
