Skillhouse Internal Career Opportunity
【外資系大手保険会社】バイリンガル ハードウェアサポート担当
Position Title:
【外資系大手保険会社】バイリンガル ハードウェアサポート担当
Employment Type:
Permanent
Working Hours:
日本語-上級 (JLPT N1),英語-上級 (TOEIC 860)
Salary
11000000.00
Description
A world’s leading Insurance service provider, is seeking a Bilingual Hardware Support Specialist with strong exposure to IT infrastructure hardware and procurement processes.
Responsibilities:
- Provide hands-on support and coordination for enterprise IT hardware
- Manage full hardware lifecycle (procurement to decommissioning)
- Ensure hardware standards, compatibility, and security with global/local IT teams
- Support RFQ/RFP/RFI processes for hardware and infrastructure services
- Assist in defining technical specs and vendor requirements
- Collaborate on vendor selection, pricing support, and cost optimization (TCO, benchmarking)
- Prepare and review sourcing documents (SOW, proposals, technical comparisons)
- Act as liaison between IT, procurement, and vendors; manage delivery and issue resolution
- Monitor vendor performance, SLAs, and contractual compliance
- Track budgets and procurement activities; drive standardization, cost efficiency, and process improvements
Required Skills:
- 3~7 years of experience in: IT infrastructure / hardware support and/or IT procurement / sourcing
- Handson experience with RFx processes (RFP / RFQ / RFI)
- Exposure to: Vendor evaluation and comparison / Cost analysis / TCO modeling
- Contract and SOW support
- Understanding of IT procurement lifecycle and supplier management
- Strong understanding of enterprise IT hardware environments, including:
- Enduser computing (Windows/Mac devices)
- Servers and storage infrastructure
- Network devices (Cisco, firewall technologies, etc.)
- Experience working in IT infrastructure, helpdesk, or hardware support roles
- Strong analytical and problemsolving skills
- Ability to bridge technical and commercial discussions
- Excellent stakeholder communication and coordination ability
- Highly organized, able to manage multiple priorities in a fastpaced environment
- Customer focused mindset with strong attention to detail
Why should you apply:
- This is a long-term opportunity
- You will be working with international team members
- Learn new technologies and on large scale projects
Company Details: A leading international insurance organization operates in over 130 countries and jurisdictions, offering services to commercial, institutional, and individual clients through one of the most extensive global property and casualty insurance networks. In addition to general insurance, the organization is also a prominent provider of life insurance and retirement services in the United States. Its common stock is publicly traded on both the New York and Tokyo stock exchange.The group's Japan-based affiliate provides IT-related services to support the organization’s operations within the country.
Working Hours: 9:00 - 17:30 (Mon-Fri)
Working Style: Hybrid (4 days in office, 1 day work from home)
Holidays: Saturday, Sunday, National Holidays, Year-end and New Year Holidays, 27 Paid Holidays every year (20 paid leaves, and 7 especial leaves)
Services/Benefits: Social insurance, Employee Pension Scheme, Transportation Fee
Interview Process: 3
