Skillhouse Internal Career Opportunity
Systems Administrator, IT & Logistics Specialist (Helpdesk)
Position Title:
Systems Administrator, IT & Logistics Specialist (Helpdesk)
Employment Type:
Permanent
Working Hours:
English Level - High Intermediate (TOEIC 730),Japanese Level - Fluent
Salary
10000000.00
Description
An European Asset Management firm is looking for a Systems Administrator for the IT & Logistics Department
As a Systems Administrator you will be required to work closely with the business users in Tokyo with occasional trips to Osaka Office
Responsibilities:
- Support users with the usage and troubleshooting of programs, applications, office equipment, and helpdesk issues
- Carry out daily, weekly, and regular contingency routines and assigned IT tasks
- Coordinate with system vendors, suppliers, and service providers for maintenance, troubleshooting, and system upgrades
- Maintain and upgrade applications, including staging and package deployment on workstations, in coordination with local and global IT teams
- Coordinate with IT teams at headquarters (Geneva, Switzerland) for the implementation and deployment of groupstandard applications and tools, and assist in troubleshooting installed applications
- Maintain and upgrade global systems, including staging and package deployment on workstations and servers following Central IT directives
- Ensure all servers and networking equipment remain fully operational
- Maintain documentation of IT infrastructure and inventory
- Provide regular reports to local management and headquarters as required
- Create support, incident, and change‑request tickets
- Procure IT products and services according to management requests
- Support business systems development when required or not engaged in main duties
- Maintain and upgrade local systems, including server administration and client computers, in accordance with vendor specifications
- Handle telephone inquiries on the main line and reception line
- Manage facility services and maintenance, including lighting, electrical systems, cleaning, workplace reconfigurations, fire safety, and asset inventory
Required Skills:
- Minimum 2–3 years of experience in system administration and enduser support
- Excellent troubleshooting abilities, with good documentation skills
- Responsible, thorough, and resourceful
- Strong interpersonal and communication skills
- Flexible (including availability outside normal working hours)
- Friendly, committed, and a good team player
- Able to adapt quickly and easily
Why should you apply?
- Stable work, and longterm career opportunity, with opportunity to grow within the company
- Opportunities to create a strong network among experts and business leaders
- Ability to work with global offices
- Ability to learn how to work with vendors and manage deliveries from 3rd party vendors
Company Details:
This role offers a unique opportunity to join a globally respected, independent asset management firm with a strong track record of performance and long-term client partnerships. Managing significant assets for a diverse client base that includes major pension funds, financial institutions, and sovereign wealth funds, the organization provides exposure to complex and high-impact investment environments.
The company is driven by an investment-led culture with a strong emphasis on long-term value creation rather than short-term results. This approach fosters a thoughtful, disciplined environment where innovation in investment strategies across equities, fixed income, alternatives, and multi-asset solutions is highly encouraged. Employees benefit from a collaborative and high-performing culture that prioritizes excellence, continuous learning, and deep client engagement. The organization offers the chance to work closely with global markets and sophisticated clients, making it an ideal environment for professionals seeking to develop their expertise within a stable, well-established firm committed to quality, integrity, and long-term success.
Working Hours: 9:00 - 17:30 (Mon-Fri)
Working Style: In office
Holidays: Saturday, Sunday, National Holidays, Year-end and New Year Holidays, 24 days annual paid leaves
Services/Benefits: Social insurance, Employee Pension Scheme, Transportation Fee
