Skillhouse Internal Career Opportunity
Senior Project Manager — Customer Success Delivery
Position Title:
Senior Project Manager — Customer Success Delivery
Employment Type:
Skillhouse Contract
Working Hours:
Japanese Level - Advanced (JLPT Level 1), English Level - Advanced (TOEIC 860)
Salary
Description
Global leader in legal, tax, compliance, risk, and professional information solutions is seeking an experienced Senior Project Manager -Customer Success Delivery
Responsibilities:
- Campaign and Program Management: Lead the end-to-end delivery of multiple concurrent branded content campaigns, from project kickoff and planning through execution and final delivery
- Project Planning and Execution: Develop and manage project plans, schedules, milestones, budgets, resource allocation, and deliverables to ensure successful project completion
- Cross-functional Coordination: Collaborate with Sales, Content Strategy, journalists, producers, designers, developers, media planning, Ad Operations, and other internal stakeholders
- Content Production: Coordinate content production, design and development, audience development, paid social activities, custom advertising units, and media delivery
- Reuters Events Support: Manage delivery plans for event-related client deliverables, including sponsored content, promotional assets, event production elements, and integrated media packages
- Budget and Scope Management: Monitor project costs, resource utilization, scope changes, and deliverable quality while protecting project margins and client expectations
- Risk and Issue Management: Identify potential risks, dependencies, and delivery challenges early, develop mitigation plans, and implement practical solutions under tight deadlines
- Pre-sales and RFP Support: Partner with Sales and Content Strategy teams to develop RFP responses, prepare budgets and cost estimates, recommend content formats, and assess delivery feasibility
- Client and Stakeholder Management: Lead project meetings, communicate progress, manage expectations, and maintain strong relationships with clients and internal stakeholders
- Vendor Management: Coordinate external vendors, freelancers, and creative partners, managing their scopes, timelines, costs, and deliverables
- Process Improvement: Maintain project documentation, delivery standards, and reporting processes while identifying opportunities to improve operational efficiency
Required Skills:
- 8+ Years of Project management experience.
- Proven experience managing complex projects or programs involving multiple workstreams, stakeholders, timelines, and budgets
- Strong understanding of branded content production, creative campaign delivery, and/or event production workflows
- Experience delivering client-facing projects in an advertising, media, marketing, content production, publishing, or events environment
- Strong project planning, scheduling, budgeting, resource allocation, and scope management capabilities
- Experience coordinating cross-functional teams and managing dependencies across creative, production, commercial, and operational functions
- Experience supporting pre-sales activities, RFP responses, cost estimates, resource planning, or project feasibility assessments
- Strong risk management, issue resolution, quality control, and deadline management skills
- Excellent client-facing communication, stakeholder management, meeting facilitation, and reporting skills
- Japanese- N1
- English- Business
Why should you apply:
- Work for a Global Leader – Join Thomson Reuters, a trusted global technology company delivering innovative solutions in legal, tax, compliance, and risk management to customers worldwide.
- Hybrid Work Model – Enjoy a flexible hybrid working environment with a balance of office collaboration and remote work.
- Flexible Work Arrangements – Benefit from flexible working hours and policies designed to support work-life balance, including the opportunity to work remotely for a period each year where applicable.
- Global & Diverse Environment – Collaborate with multicultural teams and global stakeholders while working on enterprise projects for leading organizations.
Company Details:
Global leader in legal, tax, compliance, risk, and professional information solutions
Working Hours: 9:00 – 18:00 (Mon-Fri) Flexible Working Hours
Working Style: Hybrid- 2-3 Days Office
Holidays: Saturday, Sunday, Annual leave, etc
Services/Benefits: Annual Health Check, Defined Contribution Pension, Employment Insurance, Health Insurance, Paid Transportation, Paid Vacation, Welfare Pension Insurance
Interview Process: 2-3 Rounds
