Skillhouse Internal Career Opportunity
Senior Lead Business Analyst
Position Title:
Senior Lead Business Analyst
Employment Type:
Permanent
Working Hours:
Japanese Level - Fluent, English Level - Advanced (TOEIC 860)
Salary
Description
Global Orthopedic & Surgical Technology Leader is looking for a Senior Lead Business Analyst
Responsibilities:
BI / Data Platform
- Lead the implementation and delivery of BI and data platform projects utilizing technologies such as Power BI, Microsoft SQL, SSAS, and SSIS.
- Analyze business needs and design/implement data models, data sources, and reports to meet comprehensive BI and reporting requirements.
- Drive the standardization of BI reports, KPIs, and data definitions to ensure data consistency, accuracy, and reliability across the organization.
- Support the adoption of self-service analytics by enabling users to leverage data and generate insights according to their roles and business needs.
- Ensure compliance with data governance, security standards, and best practices across BI and data platform environments.
Salesforce.com / Business Analysis
- Act as a Business Analyst for the Salesforce.com platform, partnering with business functions including Sales, Marketing, and Service to identify business challenges, requirements, and improvement opportunities.
- Gather, organize, and analyze business requirements, translating them into clear functional requirements, process flows, user stories, and acceptance criteria that can be understood by global IT teams and implementation partners.
- Lead Salesforce.com-related projects and enhancements throughout the full lifecycle, from requirements definition and solution design through testing, deployment, and adoption.
- Understand global processes and standard solutions, analyze gaps between global standards and Japan-specific business requirements, and collaborate with global teams to define appropriate solutions.
- Develop deployment plans for Salesforce.com solutions provided by global teams and drive implementation in collaboration with local stakeholders.
- Act as a bridge between business functions, global product teams, IT teams, and external vendors by effectively managing issues, dependencies, risks, and decision-making processes.
- Support user acceptance testing, training, change management, and post-deployment adoption activities to maximize utilization of the Salesforce.com platform.
- Collaborate with business stakeholders to prioritize Salesforce.com enhancement requests and projects, ensuring alignment with global roadmaps and governance processes.
Project / Stakeholder Management
- Manage multiple BI, data, and Salesforce.com projects, including scope, schedule, risks, issues, quality, and deliverables.
- Lead alignment and consensus-building among diverse stakeholders, including business teams, local IT, global IT, and external vendors.
- Manage the activities, deliverables, quality, and timelines of external vendors and implementation partners.
- Monitor solution adoption and business outcomes after implementation and drive continuous improvement initiatives.
Required Skills:
- Experience leading implementation and delivery projects for Power BI and data platforms.
- Experience driving business requirements gathering, business analysis, requirements definition, and solution implementation as a Business Analyst or in an equivalent role.
- Experience as a Business Analyst, implementation lead, or operations improvement lead for Salesforce.com or an equivalent enterprise CRM platform.
- Experience collaborating with global teams to implement and deploy global solutions within local organizations.
- Experience managing vendors or external implementation partners.
- Strong communication, facilitation, and stakeholder management skills with the ability to lead collaboration and drive consensus among cross-functional and diverse stakeholders.
- Fluent Japanese proficiency.
- Practical business-level English skills for discussions, negotiations, presentations, and day-to-day collaboration.
Why should you apply:
- Lead the deployment of global solutions in the Japan market while collaborating closely with global IT teams.
- Drive digital transformation initiatives across Power BI, Salesforce.com, and data platforms.
- Contribute to business transformation across a wide range of functions, including Sales, Marketing, and Service.
- Play a key role in advancing data-driven decision-making and CRM strategy.
- Take ownership as a key bridge between global standards and local business needs, with a high level of autonomy and influence.
Company Details:
As one of the world’s leading medical device companies, the organization provides products and solutions that support improved outcomes for healthcare professionals and patients. This position plays a key role in driving digital transformation initiatives across BI, data management, and CRM domains within the Japan organization.
Working Hours: 9:00 – 17:30
Working Style: Hybrid (50% in office)
Holidays: Saturday, Sunday, Public Holiday, Summer Holiday(3 days), Annual leave, etc
Services/Benefits: Employee benefit club program, Employee assistance program (EAP), Group life insurance, Retirement pension plan, English learning support, etc
Interview Process: 3-4 interviews
