Skillhouse Internal Career Opportunity
Product Manager (Point Service)
Position Title:
Product Manager (Point Service)
Employment Type:
Permanent
Working Hours:
English Level - Advanced (TOEIC 860),Japanese Level - None
Salary
Description
A Global IT Service firm is looking for a Product Manager for the Point system.
As a Product Manager, you will have the responsibility to implement the strategy, define business and system requirements with business clients, and develop a product roadmap to communicate the plan with stakeholders.
Responsibilities:
- Define and own the product vision, strategy, and roadmap, aligning with business goals and customer needs
- Act as the primary liaison between business stakeholders and technical teams, ensuring clear communication and alignment
- Manage the product backlog, prioritize features, write user stories with clear acceptance criteria, and define functional & non-functional requirements
- Conduct market research, gather requirements, and analyze customer feedback to drive product improvements
- Collaborate with engineering, UI/UX, project management teams and QA teams to ensure timely and high-quality feature delivery
- Define and track KPIs to measure product success and make data-driven decisions
- Balance scope, time, and resources to deliver valuable solutions while addressing technical feasibility
- Ensure alignment between business goals and technical implementation
- Proactively communicate during troubleshooting (on-call)
- Be the domain expert in eco-system loyalty programs and be able to recommend improvement solutions
- Be both quantitative and qualitative, and able to quickly understand and assess complex issues in order to take the right decision
- Be a role model to the team members when it comes to ownership, proactivity and taking responsibility
Required Skills:
- Bachelor’s Degree (BS) in Engineering, Economics, Business, or a related field
- 5+ years’ experience in web system development
- Familiarity with Software Development Lifecycle (SDLC) and Agile methodologies (e.g., Scrum, Kanban)
- Experience in KPI-driven service development
- Experience writing requirement specifications & acceptance criteria
- Strong analytical and problem-solving skills
- Understanding of the technical stacks, system architecture, and API to define feasible product requirements
- Use storytelling to convey the value of technical features to non-technical audiences
- Mediate conflicts between stakeholders with differing priorities and find balanced solutions
- Motivate and inspire cross-functional teams to achieve common goals without direct authority
Why should you apply:
- Great opportunity to be able to work for well-established company
- Cross-departmental communication is possible in an international environment
C ompany D etails:
A global company with a robust presence across multiple business divisions. It has experienced sustained growth both domestically and internationally, particularly in the U.S. and Europe. The company takes pride in fostering a diverse and inclusive environment, with a strong commitment to equal opportunities, resulting in abundant career advancement prospects. With a wide range of business sectors, employees have the opportunity to engage with various technologies, making it an ideal place to expand and enhance their skills.
Employees are encouraged to choose their preferred work setup, whether it's Windows or Mac—whatever helps them feel comfortable and productive. Additionally, the company offers complimentary meals in the cafeteria, where chefs create exciting new menus and dishes, ensuring that employees always have a variety of delicious options to enjoy!
Working Hours: 9:00 – 17:30 (Mon-Fri)
Working Style: Hybrid (4 days in office, 1 day work from home)
Holidays: Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays
Services/Benefits : Pension, Insurance, Support Systems for Childbirth, Childcare, and Caregiving, transportation, cafeteria and so on
Interview Process: 3~4 times