Skillhouse Internal Career Opportunity
IT Support Engineer - Application Maintenance (G19 // JR2500261)
Position Title:
IT Support Engineer - Application Maintenance (G19 // JR2500261)
Employment Type:
Permanent
Working Hours:
Japanese Level - Fluent,English Level - High Intermediate (TOEIC 730)
Salary
Description
A US world’s leading Insurance service provider is looking for a bilingual IT Support Engineer - Application Maintenance .
Responsibilities:
- IT Support consultant is responsible for managing & maintaining group of business applications.
- Get alignment with global / local governance to keep healthy applications (Cyber Security Remediation, regular update of various records of applications / document)
- You will guide, support and lead vendors to perform BAU activities properly (such as incident management, problem management and change management etc.).
- You will set priorities of BAU activities coordinating with business users, IT application delivery team and other parties involved.
- License management including contract management with vendors.
- Handling escalations from team members and escalating to Direct Manager.
- Create reports on BAU activities and report to Direct Manager and Senior management.
Required Skills:
- Good understanding of application maintenance
- Knowledge of IT Infrastructure and Network
- 3+ years Open System Application maintenance experience
- 5+ years application development experience of all development phases (requirement gathering, design, development, test and release)
- Development experience with Java, AWS, Angular is preferable
- Hands-on technical experience, and ability to work across different teams
- Ability to handle multiple tasks, prioritize tasks and meet delivery deadlines
- Adaptability and flexibility in new environments
Why should you apply:
- This is a long-term opportunity
- You will be working with international team members
- Learn new technologies and on large scale projects
Company Details: A leading international insurance organization operates in over 130 countries and jurisdictions, offering services to commercial, institutional, and individual clients through one of the most extensive global property and casualty insurance networks. In addition to general insurance, the organization is also a prominent provider of life insurance and retirement services in the United States. Its common stock is publicly traded on both the New York and Tokyo stock exchange. The group's Japan-based affiliate provides IT-related services to support the organization’s operations within the country.
Working Hours: 9:00 - 17:30 (Mon-Fri)
Working Style: Hybrid (4 days in office, 1 day work from home)
Holidays: Saturday, Sunday, National Holidays, Year-end and New Year Holidays, 27 Paid Holidays every year (20 paid leaves, and 7 especial leaves)
Services/Benefits: Social insurance, Employee Pension Scheme, Transportation Fee
Interview Process: 3
