Skillhouse Internal Career Opportunity
IT Lead (Network Pre-Sales)
Position Title:
IT Lead (Network Pre-Sales)
Employment Type:
Haken
Working Hours:
Japanese Level - Fluent,English Level - High Intermediate (TOEIC 730)
Salary
0.00
Description
A Global Real estate firm are looking for an IT Lead to work within their IT Pre-Sales and Solutions division.
The successful candidates will collaborate with departments such as Technology Services, Security, Network Engineering, Community, and Growth. As part of IT Pre-Sales and Solutions, you will be responsible for telecom and network service operations, solution proposals, and sales support.
Responsibilities:
- Perform operational tasks for telecom and network services, including Tier 3 support
- Support the implementation of optional services (including pre-sales support for prospective clients)
- Propose solutions and resolve customer challenges
- Coordinate with outsourced vendors and manage quality control
- Plan and drive improvements and development initiatives for IT services
Required Skills:
- 3+ years of hands-on experience in telecom/network domains (operations, implementation, maintenance, end-user support, etc.), with the ability to independently apply this experience to sales support and Tier 3 operations
- Practical knowledge of TCP/IP and LAN/WAN (ISP, routers, switches, access points, etc.)
- Experience working with Cisco and Juniper products
- Leadership experience in incident response, escalation, and planning, with the ability to independently report and escalate to customers and senior management
- Practical experience in project management (planning, cost estimation, progress management)
- Strong ability to explain technical concepts clearly to non-technical users (both verbally and in writing)
Why should you apply:
- Opportunity to work for an exciting & international company
- Utilize Network & Telecom skills to lead IT Pre-Sales and Solutions
- Good base salary + transport, overtime and Full Remote workstyle (*occasional on-site assistance may be required)
Company Details:
A global real estate space-sharing firm founded in 2010 with the vision to build beautiful office spaces where people and companies come together to get inspired and do their best work. Since opening our first location in New York City, we’ve grown into a global network of intentionally designed workspaces grounded in community. Today, we’re constantly reimagining how space, technology, and community can help everyone—from freelancers to Fortune 500s—get more out of their workday.
Working Hours: 09:00 - 18:00 Mon-Fri
Working Style: Hybrid (2-3 days in office, other WFH)
Holidays: Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays etc
Services/Benefits: Skillhouse provides a generous benefits plan including annual paid vacation, paid transportation, pension, healthcare, unemployment and disability insurance contributions, training opportunities, test pay back programs etc.
