An European Insurance firm is seeking a Manager of Operational Resilience & Physical Security. The ideal candidate is responsible for leading and managing the team that ensures the organization’s operational continuity, crisis management -including major cybersecurity incidents – and physical security capabilities.
This role involves strategic planning, budget management, operational oversight, team leadership, and continuous improvement activities to safeguard the organization against various security threats and operational disruptions.
Responsibilities:
- Govern the group and local Operational Resilience programs
- Lead crisis response and recovery efforts during cybersecurity incidents, large-scale IT incidents, natural disasters, pandemics, and physical security incidents
- Provide leadership and coordination during crisis situations, ensuring effective response and recovery
- Oversee IT Service Continuity Management (ITSCM) programs including Disaster Recovery (DR) plans and testing
- Drive the frameworks for Business Impact Analysis (BIA) and Business Continuity Planning (BCP)
- Ensure organizational preparedness, drills & exercises and stock management of emergency supplies
- Oversee physical security measures, including access control, surveillance, and security personnel management
- Manage travel security programs for employees and executives
- Support health and safety program by working with Human Resource
- Prepare, monitor, and control the budget for the ORPS functions
- Manage internal staff, contractors, and vendor relationships to ensure effective service delivery
- Produce regular reports on security and resilience activities, incidents, and improvements
- Manage programs for conducting assessments, continuous improvements and updates of relevant plans and procedure documents
- Lead, motivate, and develop team members to achieve organizational and individual goals
- Ensure staff compliance with rules, standards, and regulatory requirements
Required Skills:
- Minimum of 8 years of relevant experience in security, resilience, or IT infrastructure management
- Technical IT skills related to security incident response, disaster recovery, and large-scale IT incident handling (including familiarity with security tools, incident analysis, and infrastructure)
- Excellent communication and stakeholder management skills
- Strong leadership and team management abilities
- Constructive critical thinking and a results-oriented mindset
- Flexibility to respond promptly outside of business hours in case of emergencies
- Budgeting and vendor management experience
- Proactive support of organizational initiatives and forums
Why should you apply:
- This is a long-term opportunity
- You will be working with international team members
- Learn new technologies and on large scale projects
Company Details: A leading international insurance organization operates in over 130 countries and jurisdictions, offering services to commercial, institutional, and individual clients through one of the most extensive global property and casualty insurance networks. In addition to general insurance, the organization is also a prominent provider of life insurance and retirement services in the United States. Its common stock is publicly traded on both the New York and Tokyo stock exchange.The group's Japan-based affiliate provides IT-related services to support the organization’s operations within the country.
Working Hours: 9:00 - 17:30 (Mon-Fri)
Working Style: Hybrid (4 days in office, 1 day work from home)
Holidays: Saturday, Sunday, National Holidays, Year-end and New Year Holidays, 27 Paid Holidays every year (20 paid leaves, and 7 especial leaves)
Services/Benefits: Social insurance, Employee Pension Scheme, Transportation Fee
Interview Process: 3
