スキルハウスの採用情報
Operations IT Support Manager (G21 / JR2500263)
役職：
Operations IT Support Manager (G21 / JR2500263)
雇用形態:
正社員
給与:
勤務時間:
Japanese Level - Advanced (JLPT Level 1),English Level - High Intermediate (TOEIC 730)
職務内容
A leading Global Insurance group is looking for a bilingual Operations IT Support Manager . This position is under Service Delivery Department, and in Service Management Team.
Responsibilities:
- IT Support Manager is responsible to lead the team maintaining group of business applications
- Get alignment with global / local governance to keep healthy applications (Cyber Security Remediation, regular update of various records of applications / document)
- As a SME (Subject Matter Expert) of applications, guide/lead vendors to perform BAU activities properly (such as incident management, problem management and change management etc.)
- As a Lead of applications, set priorities of BAU activities coordinating with business users, IT application delivery team and other parties involved
- License management including contract management with vendors
- Handling escalations from team members and escalating to Direct Manager
- Create reports on BAU activities and report to Direct Manager and Senior management
- Lead BAU work (PS operations)
Required Skills:
- Good understanding of application maintenance
- Knowledge of IT Infrastructure and Network
- 3+ years team lead or project management experience
- 3+ years Open System Application maintenance experience
- 5+ years application development experience of all development phases (requirement gathering, design, development, test and release)
- Strong communication skill both in written and verbal
- Development experience with Java, AWS, Angular is preferable
- General Insurance industry experience is preferable
- Hands-on technical experience, and ability to work across different teams
- Ability to handle multiple tasks, prioritize tasks and meet delivery deadlines
- Adaptability and flexibility in new environments
Why should you apply:
- This is a long-term opportunity
- You will be working with international team members
- Learn new technologies and on large scale projects
Company Details: A leading international insurance organization operates in over 130 countries and jurisdictions, offering services to commercial, institutional, and individual clients through one of the most extensive global property and casualty insurance networks. In addition to general insurance, the organization is also a prominent provider of life insurance and retirement services in the United States. Its common stock is publicly traded on both the New York and Tokyo stock exchanges.The group's Japan-based affiliate provides IT-related services to support the organization’s operations within the country.
Working Hours: 9:00 - 17:30 (Mon-Fri)
Working Style: Hybrid (4 days in office, 1 day work from home)
Holidays: Saturday, Sunday, National Holidays, Year-end and New Year Holidays, 27 Paid Holidays every year (20 paid leaves, and 7 especial leaves)
Services/Benefits: Social insurance, Employee Pension Scheme, Transportation Fee
