スキルハウスの採用情報
IT Capacity and Vendor Demand Manager (E1)
役職：
IT Capacity and Vendor Demand Manager (E1)
雇用形態:
正社員
給与:
勤務時間:
English Level - Advanced (TOEIC 860),Japanese Level - Fluent
職務内容
Responsibilities:
- Collaborate with respective teams to understand BAU activities and upcoming projects which require engagement of IT internal and vendor resources.
- Capacity Planning for internal resources:
- Collaborate with IT teams to develop comprehensive capacity plans to ensure availability of key resources needed to deliver BAU and strategic projects.
- Maintain the capacity plans and adjust accordingly as demand changes
- Identify potential capacity constraints for key roles.
- Develop an assessment of how much projects can be delivered with the current available resources.
- Work with company executives to prioritize projects considering capacity constraints
- Work with respective IT teams and company executives to identify short term and long-term measures to address resource shortage for key roles.
- External Vendor Demand Management
- Work with IT teams to identify and consolidate vendor demand for planned BAU and projects.
- Liaise with external vendors to understand capacity, capability, lead times, and existing constraints.
- Identify potential gaps, and coordinate necessary adjustments (e.g., prioritization of projects, scheduling, resource reallocation) with IT teams and company executives.
- Provide structured input to Contract/Financial Managers when demand or vendor capacity shifts significantly from contractual plans. This enables accurate estimation of cost impact and contractual implications
- Process and Tools: Implement best practices and tools for doing effective Capacity and Vendor Demand Management. This includes processes for managing orders between AXA and the vendors.
- Stakeholder Management: Act as the central point of coordination among IT teams, company leaders and vendors to ensure shared visibility and quick resolution of capacity and demand-related issues
- Reporting: Generate regular IT Capacity and Vendor Demand reports to ensure shared visibility and to provide company executives with information for resource related strategic decision making.
Required Skills:
- Bachelor's degree in Information Technology, Business Administration, or related field, or equivalent level of experience
- Proven experience in demand management, capacity planning, or resource management within an IT environment.
- Good data analytical skills
-Excellent communication skills.
- Ability to work collaboratively across multiple teams and with external vendors.
- Executive stakeholder management. Concise, consistent and timely communication and escalation
Why should you apply:
- This is a long-term opportunity
- You will be working with international team members
- Learn new technologies and on large scale projects
Company Details: A leading international insurance organization operates in over 130 countries and jurisdictions, offering services to commercial, institutional, and individual clients through one of the most extensive global property and casualty insurance networks. In addition to general insurance, the organization is also a prominent provider of life insurance and retirement services in the United States. Its common stock is publicly traded on both the New York and Tokyo stock exchange.The group's Japan-based affiliate provides IT-related services to support the organization’s operations within the country.
Working Hours: 9:00 - 17:30 (Mon-Fri)
Working Style: Hybrid (4 days in office, 1 day work from home)
Holidays: Saturday, Sunday, National Holidays, Year-end and New Year Holidays, 27 Paid Holidays every year (20 paid leaves, and 7 especial leaves)
Services/Benefits: Social insurance, Employee Pension Scheme, Transportation Fee
Interview Process: 3
