スキルハウスの採用情報
IT Manager, User Support ( ITS Manager)
役職：
IT Manager, User Support ( ITS Manager)
雇用形態:
正社員
給与:
勤務時間:
English Level - Advanced (TOEIC 860),Japanese Level - Fluent
職務内容
A global Consulting firm is seeking an IT Manager (User Support / ITS Manager)!
Responsibilities:
- Deployment, configuration, updates, maintenance, and support for macOS
- Establishment and enforcement of device security policies
- Management and reporting of security incidents
- Improving IT service quality and customer satisfaction
- Hands-on technical work and leading the team
Required Skills:
- Experience managing end-user devices using tools such as Jamf or Intune (Preferred: experience managing and supporting MacBook devices)
- Knowledge and practical experience in IT service management (ITIL certification preferred)
- Experience operating in an Azure environment
- Team management and process improvement skills
Why should you apply:
- Opportunity to be involved in global IT strategy and lead organizational transformation
- Ability to drive operational efficiency and automation using the latest technologies
- High ratio of engineers and a tech-driven culture that fosters growth
Company Details:
A global consulting technology innovation hub focused on cutting-edge technologies like AI, blockchain, cloud, IoT, and big data. The main role of the tech center is to provide insights on digitalization, new technologies, and implementations across various industries, leading and supporting the consulting side. By joining this company, you will be part of a team of experts working on managing vast and complex data, as well as developing and operating platforms using agile and DevOps approaches. The company’s core value is employee well-being, offering an extremely international environment, a good work-life balance (with minimal overtime), and excellent benefits (e.g., you can take 25 days of paid leave starting from your first year).
Work Hours: M-F 9:15-17:15 (non-management positions: flexible hours available)
Work style: Hybrid
Holidays: Paid vacations: 15-25 days (prorated for the first year depending on timing of employment; paid vacation accrual rate is over 90%) Number of days off: 120 days or moreFull 2-day week system (Sat/Sun), national holidays, year-end and New Year vacations (usually 12/29~1/4) congratulation or condolence leave, special leave
Benefits/Services: Commuting allowance, health insurance, employee pension insurance, unemployment insurance, workers' accident compensation insurance, retirement benefits, health insurance association cafeteria plan
Interview Process: 3~4 (tentative)
