Technical Support Engineer for Embedded/IoT Devices
Technical Support Engineer for Embedded/IoT Devices
Job type:
Haken
Specialization:
IT Support
Language Level:
English Level - Advanced (TOEIC 860),Japanese Level - Advanced (JLPT Level 1)
Location:
Tokyo
Salary:
¥600,000.00 - ¥700,000.00 Monthly
Job Reference:
481537
A Smart Meter Development company is hiring a Product Technical Support Engineer (FW/SW) in the Embedded Devices / IoT domain!
Responsibilities:
- Perform initial analysis of issues occurring in the field or at metering centers (FW operation checks, identifying likely root causes)
- Work with North American (NAM) firmware engineers to discuss and determine remediation plans
- Handle internal approval processes (including change requests) and implement updates in ADO (in coordination with the Product Manager)
- Support HQA during development, assist in creating product specification documents, and acquire in-depth product knowledge
Required Skills:
- 3+ years of experience in firmware development for embedded devices
- Ability to read and understand source code written in C, C++, or Python
- Experience in creating technical documentation such as product specifications
Why should you apply:
- Global Impact: Be part of a global team and contribute to international projects
- Collaborative Environment: Work with a supportive team of experienced IT professionals
Company Details:
A firm focused on creating a greener tomorrow through leading smart metering, grid edge intelligence and smart infrastructure technology.
Working Hours : 9：00～18：00, Mon-Fri
Working Style: Office (5days per week)
Holidays: Saturday, Sunday, National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays
Services/Benefits: Social insurance, DC Pension Plan, Transportation Fee, Skillhouse University, Test payback system, and more
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