IT Analyst – B2C, CRM

Job type:

Permanent

Specialization:

IT Consulting & Strategy

Language Level:

English Level - Advanced (TOEIC 860),Japanese Level - Low Intermediate (JLPT Level 4)

Location:

Tokyo

Salary:

¥8,000,000.00 - ¥10,000,000.00 Yearly

Job Reference:

481271

A Global FMCG Company is seeking an IT Analyst – B2C, CRM to join their dynamic team.

Responsibilities:
- Lead the technical design and delivery of Salesforce Marketing Cloud (SFMC) solutions
- Translate business needs into scalable technical specifications
- Guide cross-functional teams and ensure solution quality through testing and validation
- Provide expertise on SFMC best practices, including personalization strategies
- Stay current with Salesforce releases and industry trends
- Promote collaboration and knowledge sharing across IT and business teams

Required Skills:
- Experience & Certifications: 5+ years in IT or digital business;
- Hands-on experience with CRM-Integrated Digital Marketing Platform (Preferably Salesforce Marketing Cloud, or alternatively HubSpot Marketing Hub, Adobe Experience Cloud, Oracle Marketing, Zoho CRM, or others.)
- Technical Skills: In-depth understanding of CRM-Integrated Digital Marketing Platform architecture, data models, and system integrations
- Demonstrated ability to implement B2C CRM and digital marketing solutions within Agile development environments

Why should you apply:
- Innovative Environment
- Enhance your skills and expertise by working on complex business problems using advanced analytics methodologies
- Contribute to a mission that aims to improve lifestyle choice

Company Details: Global FMCG Company. This is a great opportunity to work in a diverse and international environment in Japan.

Working hours: 9:00～17：30, Mon-Fri
Working Style: Work from Home 2-3days,
Holidays: Saturday, Sunday, National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays
Services/Benefits: Social insurance, DC Pension Plan, Transportation Fee and more
Interview Process： 3~4 Interviews

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