A cutting-edge Japanese firm with a Silicon Valley mindset  is seeking a bilingual Senior Systems Administrator with a positive, “can-do” attitude and skills & experience in Windows Server administration, Active Directory (Azure AD/ Entra ID), cloud environments, and automation of BAU tasks to join the IT Operations team providing systems administration, L2 support, infrastructure project involvement, automation & optimization. 

Responsibilities:
- Systems Administration: Manage servers, users, security permissions, and group policies. Address system errors and ensure seamless integration of IT components
- Infrastructure Monitoring & Maintenance: Proactively monitor system performance and perform preventive maintenance. Build, test, and maintain servers to support infrastructure growth. Maintain IT components (OS, security tools, network devices, etc.)
- Troubleshooting & Support Work with L1 Helpdesk to resolve complex issues and provide L2 support. Minimize business disruptions through efficient issue resolution
- Project Involvement: Participate in infrastructure projects and IT transformation initiatives. Collaborate with teams to align IT solutions with business goals
- Process Automation & Optimization: Support automation of routine tasks (e.g., SCIM via AAD). Improve IT operations efficiency through documentation and automation
- Deliverables: Ensure high availability and performance of IT systems, Resolve L2 support cases within service levels, escalating as needed, Maintain system documentation, complete audit reports, monthly reporting

Required Skills
- 5+ years relevant experience in Windows Administration, L2 support in an enterprise environment. (Linux a plus)
- Technical Expertise: Working Knowledge of operating systems, security tools, and IT infrastructure components, including virtualization, cloud services (Azure, AWS), networking, Confluence tools (JIRA/Confluence), ServiceNow, Google Workspace, etc. 
- Problem-Solving Skills: Ability to analyze, troubleshoot, and resolve complex system issues
- Project Collaboration: Experience working on IT infrastructure projects and contributing to solution design and implementation
- Documentation Skills: Ability to create detailed technical documentation, such as SOPs and system guides, to support ongoing maintenance and troubleshooting
- Vendor Management: Able to manage relationships with vendors pertaining to ongoing and new services provided, i.e. printer servicing, tool support, service review, etc.

Why should you apply
- Contribute to a company delivering Silicon Valley Innovation with Made in Japan Quality, including smart cities, autonomous driving, AI, and robotics
- Opportunity to develop into an SME in areas such as automation, cloud, integration, AI implementation at corporate level etc. 


Company Details: 
A cutting-edge Japanese company with a Silicon Valley mindset is leading the charge in revolutionizing mobility, driven by a bold vision to enhance efficiency, comfort, and sustainability. More than just building products, this company is focused on shaping the future of how we live. With diverse, innovative teams working on groundbreaking projects such as software-defined vehicles and next-generation transportation solutions, the company fosters a collaborative and dynamic work environment. Its talented, multicultural team is proactive, eager to learn, and committed to driving real change. Featuring state-of-the-art offices, advanced robotics, and a culture that embraces innovation, this is the perfect place to be part of a movement that is changing the future of mobility.

Working Hours: 9 :00 - 18:00 JST, Mon - Fri
Work Style: 4 days in-office, 1 day WFH (5 days in-office during first 1 month)
Holidays/Leave: Weekends, public holidays, year-end and New Year holidays, paid leave, and other special leave
Benefits : Full social insurance, DC pension plan, transportation expenses, Skillhouse University, Test Payback System, etc.