Our Client ‘World's Top Sports Wear Manufacturer’ is looking for a talented SAP (MDM) Master Data Support Consultant, who can support with ongoing issues and projects.
You will be:
- Coordinating with the European and APAC teams and addressing ongoing user challenges
- Managing tickets and resolving issues
- Supporting the global master data team on day-to-day operations across departments and systems.
DUTIES & RESPONSIBILITIES
- Provides level 1 support to the business users via tickets received from ServiceNow – including service, incident, and change requests.
- Ensures the consistency and integrity of product master data through cleansing and data redundancy exercises.
- Coordinate with the requestor to get further details regarding issues raised
- Be aware of the ongoing issues and resolutions.
- Supports in all master data-related activities from data extraction to data loads and troubleshooting issues.
- Anticipates business support issues and manage them to minimize impact: analyses problems, actions, and progress, issues as appropriate, ensures follow through to resolution
- Escalates to L2 when an unusually high number of requests are raised for specific issues.
- Provides operational support for SAP Master Data stream of expertise.
- When needed, works with the project team to support project deliverables.
- Shares knowledge and information with the key user community.
- Follows global master data program and maintenance and support governance procedures.
- Supports in product/vendor master enrichment within MDM tools or across the landscape.
- Monitor the interfaces between MDM and SAP FMS, ensure errors are resolved or escalated when required
【会社概要 | Company Details】
One of the premier global footwear brands. In addition to working in an international environment.
【就業時間 | Working Hours】
9:00‐ 17:40（Mon‐ Fri）(work-time flexibility)
Work from home is also available (WFH till Covid-19)
【休日休暇 | Holidays】
Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays
【待遇・福利厚生 | Services / Benefits】
各種社会保険完備（厚生年金保険、健康保険、労災保険、雇用保険）、 屋内原則禁煙（屋外に喫煙所あり）、 通勤交通費支給等
Social insurance, Transportation Fee, No smoking indoors allowed (Designated smoking area), etc.
- Relevant work experience
- Degree level academics and logical thinking ability.
- Understanding of master data, governance directions, and how this affects business
- Basic MS-Excel skills incl. VLOOKUP, PIVOT Tables, etc.
- Strong understanding of business processes in SAP and basic flow of supply chain.