【外資系ラグジュアリーブランド】ビジネス(IT)システムアナリスト

勤務形態
正社員
給与
6,500,000 JPY - 8,500,000 JPY per year plus bonus
日本語レベル
流暢
英語レベル
ビジネスレベル(TOEIC 860)
開始日
ASAP
勤務地
東京

職務内容

【ラグジュアリーブランド】【e-Commerce】【グローバル】
Be part of a fast growing, global luxury fashion brand!

【POSITION SUMMARY】
‐ Provide ongoing development and support for Retail, eCommerce and Omni-Channel Systems.
‐ Improve business process and system functionalities by working closely with IT teams and business partners.
‐ Work with Global and Regional IT teams to develop new solutions and systems in order to meet the needs of business and global organizations.
‐ Manage the 3rd parties to provide ongoing support and development.

【TASK DETAILS】
Direct-to-Consumer and Omni-Channel Systems Analysis
‐ Collaborate with the business user to identify new opportunities, gaps and functional improvements.
‐ Lead system/business analysis, requirement gathering, functional designs, UAT and implementation.

Basic Project Management
‐ Define project scope/goals, plan, and requirements to deliver the solutions aligning with the project management methodologies.
‐ Work with Regional & Global IT resources, and selected vendors to ensure that projects stay on track and drive the project to completion.

System Support Management
‐ Improve the IT support model by working with business users and IT teams for system operations and trouble shooting.
‐ Conduct system and operation analysis, and improve the service level by building knowledge within IT team
‐ Define system operation, and create documents/manuals into standardize system operations.

Basic Vendor Management
‐ Manage service delivery from the 3rd parties.
‐ Work closely with vendor teams, to make sure they can deliver the service within aligned scope/SLA and meet user expectations.
‐ Vendor management routines such as ticket review and SLA review is required.
‐ Initiate service implementations by positively influencing 3rd party vendors.


【会社概要 | Company Details】
急成長している外資系ファッション企業です。人々の暮らしを快適にする、ファッションやスポーツアパレルブランドを取り扱っています。
A fast growing, global fashion brand. They have several individual brands that focus on making peoples' lives a bit more comfortable.

【就業時間 | Working Hours】
10:00 - 19:00(Mon - Fri)

【休日休暇 | Holidays】
完全週休2日制(土日祝休み)、年末年始、年次有給休暇、その他特別休暇など
Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays

【待遇・福利厚生 | Services / Benefits】
各種社会保険完備(厚生年金保険、健康保険、労災保険、雇用保険)、通勤交通費支給等
Social insurance, Transportation Fee

必須スキル

‐ Bachelor or Master's Degree in Information Technology, Business or similar field of study or equivalent experiences
‐ Hands-on experience with providing first/second level support for retail stores and eCommerce systems
‐ System implementations and process improvements in Retail and eCommerce areas
‐ High level of understanding of core processes and industry’s best practices
‐ Experience in eCommerce/Retail/Omni-Channel systems implementation as internal resource or 3rd party vendor
‐ Knowledge and experience in project management and service improvements

優遇されるスキル・経験

‐ Exposure to Oracle Retail
‐ Experience in working with complex global organizations