【外資系大手保険会社】ITサービスマネジメント

勤務形態
契約
給与
550,000 JPY - 700,000 JPY per month (negotiable based on experience)
日本語レベル
流暢
英語レベル
ビジネスレベル(TOEIC 860)
開始日
ASAP
勤務地
東京

職務内容

This is a wonderful Opportunity! If you have the skills and experience required, you are encouraged to apply. You will enjoy working for a leading global insurance company and with a talented group of professionals in the Japan office. The successful candidate will work at Service Delivery division as an IT Operation Management member. 

 

【Responsibilities】

The Operation management team has 3 members, and are responsible for the following:

‐Change & Release management

‐Incident & Problem management

‐Patching management

‐Configuration management

‐Account password management

‐Asset management

‐Capacity management

‐Document and process management

‐Project work (such as Service Now and O365) …etc.

‐Pro-actively engages, co-ordinate with teams and division

‐Ensure all stakeholders are on the same page and moving to the same goal

‐Ensure continues improvement on IT operation process

‐Ensure BAU is sustainable and process are being followed

‐Hands-on on day to day operation management activities

‐Key counterparts are line managers, SeD (Network, Server, AS400, Database teams), internal control and other IT divisions

必須スキル

‐Experience on Account / Password management tool (such as CyberArk or SECMASTER)

‐Windows server (Basic level) 

‐Windows client  (Basic level)

‐Experience on PC support and issue investigation

‐Familiar with Microsoft Excel, skill such as formula

‐Working experience on Change & Release management

‐Working experience on Incident and problem management

‐Experience on patch management

‐Experience in IT and IT Operation

 

優遇されるスキル・経験

‐VBA, MS Access, SQL or QlikView

‐Experience on MacAfee upgrade and new version to PCs and Servers

‐Project management experience