Skillhouse Internal Career Opportunity
Senior Technical Writer (Product & Sales Enablement) (PSR-8037)
Position Title:
Senior Technical Writer (Product & Sales Enablement) (PSR-8037)
Employment Type:
Haken
Working Hours:
English Level - Advanced (TOEIC 860),Japanese Level - High Intermediate (JLPT Level 2)
Salary
0.00
Description
A Global IT firm is looking for Senior Technical Writer (Product & Sales Enablement). The Technical Writer will play a critical role in bridging the gap between product teams and clients by creating clear, concise, and high-quality documentation and communication materials.
This position involves managing documentation initiatives, defining content structures, and collaborating with cross-functional teams.
Responsibilities:
- Documentation: Develop, write, and maintain technical documents, including user manuals, quick start guides, product specifications, and developer onboarding materials
- Sales Enablement: Draft and refine high-impact sales materials, such as product one-pagers, value-proposition decks, and technical capability summaries that highlight competitive advantages
- Strategic Communication: Translate complex technical features into business-value narratives tailored for non-technical stakeholders, management, and potential clients
- Governance: Define and implement documentation structures, templates, and style guides to ensure consistency and clarity
- Project Management: Manage technical writing initiatives, including planning, scheduling, and coordinating documentation projects
- Collaboration: Act as a liaison between product teams, marketing/sales, and clients to ensure documentation and pitches meet user needs and support customer success
- Mentorship: Provide guidance and support to product teams on best practices for creating and maintaining technical documentation
- Continuous Improvement: Continuously improve documentation processes and AI-assisted workflows to enhance efficiency and quality
Required skills:
- Experience: 3+ years of experience in technical writing, specifically for SaaS, API-driven platforms, or complex enterprise ecosystems
- Versatility: Proven ability to create both deep-dive technical documentation (specs, manuals) and persuasive, client-facing sales materials (pitches, briefs)
- AI Proficiency: Demonstrated experience using AI-assisted tools for content generation, editing, and documentation maintenance
- Technical Aptitude: Ability to quickly digest complex system architectures and translate them into accessible content for diverse audiences
- Agile Mindset: Ability to work in an Agile environment, responding to rapid feedback and changing requirements
- Soft Skills: Strong project management and stakeholder management skills; ability to organize activities in an orderly manner and meet deadlines
Why should you apply:
- This is a long-term opportunity with a chance to become a permanent employee
- You will be working with international team members
- Free breakfast, lunch and dinner at the cafeteria
Company Details:
A global company with a strong presence in multiple business areas. It has achieved sustained growth both domestically and internationally, including in the U.S. and Europe. The company boasts a diverse and international environment and is committed to equal opportunity, offering a wealth of career opportunities. Due to the diverse nature of our business, we handle a wide range of technologies! You can also choose the environment you are most comfortable with, such as Windows/Mac! Meals in the company cafeteria are also free. Our chefs are always coming up with new menu items, so you can enjoy your meal without getting bored!
Working hours: 9:00 - 17:30 (Mon-Fri)
Working Style: Hybrid (4 days in office, 1 day work from home)
Holidays: Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays
Services/Benefits: Social insurance, DC Pension Plan, Transportation Fee, Skillhouse University, Test payback system, and more
