Handling all requests with kind and fresh attitude, TH-san

1. Can you tell me about your current position?
I handle infrastructure incidents and firewall related security reviews at a foreign insurance company. We use ServiceNow to handle most requests or incidents. We handle each request on a ticket based system. I respond to about 50 requests per week, but the amount varies depending on what projects the company is working on.
2. What do you enjoy most about it?
In regards to my work, I am happy that the company entrusts me with important tasks and responsibilities. I can't necessarily say that it's fun, but I'm able to learn new technologies and methods.
I've also been able to make friends from various countries at my current company. Everyone has unique and individual personalities because we all come from different cultures, yet we all work together towards a common goal. I think that's one of the most enjoyable perks of working in a global company.
3. Why did you decide to join Skillhouse as a working staff?
I actually heard about Skillhouse through one of my old colleagues. He mentioned that Skillhouse left him with a better impression than some of the other larger recruitment agencies. He had a positive opinion about Skillhouse so I was interested in learning more. Also, the timing to change jobs was convenient, and Skillhouse introduced me to a very appealing position that I couldn't turn down. Those were the main reasons why I chose Skillhouse. I'll never forget that feeling of excitement when they sent me that particular position!
4. Did you have any reservations about joining as a temporary staff versus a permanent employee? If so, what are they?
I didn't really have any reservations. In my case, the first Haken job I was introduced to was an exclusive top tier field engineer position at a world famous internet search company, working on a very unique project, so I applied without any hesitation.
5. Do you think there are benefits of working as a temporary staff versus a permanent employee? If so, what are they?
I think one of the merits of temporary work is that it's easier to land a position at these globally famous firms, which normally have very rigorous application processes for permanent employees. It's a great opportunity to learn about various technologies, companies, and industries.
6. How is the working life different? How does the pay compare?
This probably depends on your contract, but luckily for me, I don't really have any overtime or weekend work. My work life balance is great. For those who don't want to do overtime or weekend work, I think it's always best to confirm with your coordinator regarding your contract details and limitations.
7. Are there any downfalls of working as a temporary staff?
This a given, but there's generally is less career advancement with temporary work compared to permanent employees.
8. How are your relationships with the other employees at the company you are placed at?
There haven't been any problems. I'm very satisfied with my current work situation.
9. How has your experience been so far with the Skillhouse personnel team? Do you have any feedback for us?
When comparing Skillhouse's Personnel Team to other HR departments I've dealt with in the past, the Personnel Team is truly amazing. We have great communication and I really trust them. I'm very thankful for everything they've done for me.
10. What advice would you give to anyone considering “Haken” work with Skillhouse?
Of course it might not make sense for managers, directors, or those with upper level management careers to switch from permanent to temporary work, but I do think it is a viable option for others. There are many great opportunities in temporary work. Even if you want a permanent position, temporary work can at least be a way to get your foot in the door. Contract conversions (temp-to-perm) are always a possibility depending on your own skills and abilities, so there are definitely merits.

Comment from Personnel

It's always a pleasure to work with you, TH! It is no surprise to us that your work is consistently evaluated highly. You have great people skills and a remarkable work ethic. Skillhouse is happy to support you, and we know you have a bright career ahead of you.