A Global Insurance & Mobile Device Support Services company is looking for Product Manager (IT).

Responsibilities:

You will have responsibilities to plan product, implement, operate and improve in each program.

• Discovering customer needs and product strategy planning based on data analysis including defining product vision, roadmap and KPI / Metrics Goals, collect, measure, analyze data to formulate necessary strategy to achieve KPIs.   
• Project management including tracking KPI / Metrics against Goal and analyze root cause, and then formulate countermeasures, Create and implement a continuous improvement plan to achieve KPI goals, Redefine KPI / Metrics Goal according to customer needs, cost assessments.
• Product delivery and verification including BRD (Business requirement doc) and PRD (Product requirement doc) in English, discussing with development team, leading product delivery

Why should you apply:

• Key member for product technology development for the protection, connection & enjoyment of devices central to people lives.
• Experience delivering new products and services to millions of customers

Company Details: 

Our client is the global leader in technology protection services. From lost, stolen, and damaged wireless handsets to

malfunctioning computers or HDTVs, they provide more than 90 million consumers worldwide with best-in-class, next-day device replacement, as well as offer protection of user content and software. 

Working Hours: 9:00 - 17:30 (Mon-Fri)

Working Style: Hybrid (3 day remote work per week)

Holidays: Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays

Services/Benefits: Social insurance, Skillhouse Benefit, No smoking indoors allowed (Designated smoking area), Commutation Allowance, Free Cafeteria, and Casual clothes are acceptable

Interview Process: Screening, Hiring Manager Interview, Senior Member Interview, HR Interview.

• Experience involved in software development as PdM, PM, EM, SE, etc.
• Experience with server-side technologies such as Message/Contents delivery systems, Web service development, API development, etc.
• Understanding of product development processes (Agile/Scrum, etc.)
• Understanding of project management processes