An advertising and publishing firm is seeking an IT Team Leader for their internal technical support team. 

Responsibilities 

- Day-to-day work will involve domestic support work, but there will also be a lot of international work, such as collaboration with other regions, and as a global company there are always opportunities to absorb the latest IT knowledge

【Company Details】

A French based company, part of the world's second largest advertising agency and a global corporation with 100,000 employees worldwide.

【Working Hours】

9:30 – 17:30 (1 hour break)[Flex Time 11:00-15:00]

【Holidays】
Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays
 
【Services / Benefits】

Social insurance, Transportation Fee, No smoking indoors allowed (Designated smoking area), and other

- Solid understanding of ITSM frameworks and experience with IT support processes

- Strong experience in delivery of customer service in the IT context