A leading cloud-based security firm is now looking for an Internal IT Specialist.

Responsibilities

As a member of the Internal IT team - an integral part of the company’s infrastructure -  you will play a crucial role in IT administration to support employees. Your responsibilities will help prepare the company for growth and contribute to creating a smoother, more secure and efficient working environment.

- IT administrator

• Designing, installing, and maintaining cloud services as well as security-related services (MDM, EDR, SIEM, etc.)
• Designing and maintaining existing cloud services and infrastructure, including office network
• Procurement of devices, cloud services licenses, and IT facilities 
• Managing device and IT facility inventories and handling repairs 
• Setting up devices for employees
• Choosing IT facilities and devices required to enhance or maintain the working environment.

- Service desk

• Troubleshooting issues with devices, cloud services, and infrastructure, including office network.
• Handling inquiries from employees
• Responding to employee requests, such as setting up user accounts on cloud services, creating mailing lists and configuring services. 
• Handling onboarding for new employees
• Documentation 

- Security management

• Staying informed of IT-related security trends. 
• Bringing improvements to our security measures and internal rules

- Enhancing the efficiency and work environment of our team and other teams through the activities mentioned above. 

【Company Details】

Leading cloud-based security company that develops and sells a comprehensive range of products in the security field, with a focus on the No. 1 security cloud service for enterprises. Since its inception, the company has been providing advanced solutions to meet the messaging, device, and access security needs of a wide variety of customers by leveraging the latest server and mail service-related technologies.

【Working Hours】
10:00 – 19:00 Mon-Fri (Flextime/core hours 11:00 – 16:00) 

【Holidays】
Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays
 
【Services / Benefits】

Social insurance, Transportation Fee, No smoking indoors allowed (Designated smoking area), Japanese/English language support, etc.

- Experience in an internal IT role, externally sourced IT administration, system engineer, or similar IT-related roles here, responsibilities include:

- Managing servers or network infrastructure

- Overseeing enterprise cloud services

- Handling security-related services such as Endpoint Security 

- Experience in IaaS (AWS, GCP, others.) and configuring their resources. 

- Scripting skill to automate tasks between applications, administrative tasks, and other daily operations

- Experience designing and configuring office or enterprise network

- Experience in managing AWS and/or GCP of a company/team at an organizational level

- Experience in IT administration

- Experience in project management

- Experience designing and scripting automation for tasks or integrations within some applications at work