Store system charge

Job ID 18281
Job Type
Permanent
Salary
JPY 6,000,000 - JPY 8,000,000 per year
Japanese Level
Native
English Level
Advanced (TOEIC 860)
Start Date
ASAP
Location
Tokyo
Job Type
Permanent
Salary
JPY 6,000,000 - JPY 8,000,000 per year
Japanese Level
Native
English Level
Advanced (TOEIC 860)
Start Date
ASAP
Location
Tokyo

Description

A French luxury cosmetics company is looking for a Store System Charge to join their team! This position will lead the digitalization of the company's retail business with 150 stores nationwide. You will lead the realization of customer experience utilizing new digital technology in an environment where you can challenge yourself without being criticized for failure.

 

Responsibilities:

 

- You will be responsible for planning and leading the implementation of digital services with the store operations department to provide a better store experience for customers, as well as supporting the user department to ensure smooth implementation.

- You will be responsible for changing system settings, making minor modifications, and troubleshooting problems with the same sense of urgency as the sales department in order to contribute to maximizing sales during the 15 or so promotions that take place each year.

- You will perform preventive maintenance and manage contractors to keep the system running stably so that store operations can continue to run smoothly, and you will take a leadership role in resolving incidents as soon as they occur.

- You will regularly review whether the system is contributing to the business and engage in continuous improvement activities.

 

【Company Details】

Leading French Luxury cosmetic brand with a global presence and a strong focus on nature and quality. The Group has more than 3,000 stores, including more than 1,500 directly managed stores, and is currently present in 90 countries. Given their business, they have a very global environment with a strong potential for internal career both domestically and overseas. 


【Working Hours】

7:00am – 20:00pm, Flextime system (standard working hours per day 7.5 hours)

【 Holidays】
Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays

【Services / Benefits】
Social insurance, Transportation Fee, No smoking indoors allowed (Designated smoking area), etc.

Required Skills

- Experience participating in an entire software development project from requirements definition to release

- Experience in incident management during the operational phase

- Experience with retail systems

- Experience in project management is preferred