Head of Vendor Relationship Management

Job Type
12,000,000 ~ 16,000,000 JPY per Year + Bonus + Benefits
Japanese Level
Advanced (JLPT Level 1)
English Level
Advanced (TOEIC 860)
Start Date





One of our Fortune500, Global Insurance Client is looking for a Head of Vendor Relationship Management, in the Technology Services Group Infra Services Team.


The Planning and Strategic Relationship Lead, Vendor Management will lead/drive to design, create and manage a world-class Vendor Management program as well as leading part of the program promotion to effectively and successfully support their Japan’s ITO (IT Outsourcing) operations and delivery.


This role will be a highly collaborative role that will partner with application development, production support, infrastructure, IT security & risk, finance, procurement, legal, and VMO teams to improve partner oversight and drive value from their strategic ITO partners.


If you have the right skillset, you are encouraged to apply for this role.



- Develop and update vendor strategy in line with Company/IT strategy

- Work with Portfolio Management team and Procurement to plan vendor demand for the year

- Conduct contract should-cost analysis

- Oversight issues, mitigations and resolutions in vendor relationship management

- Support Third-Party Risk Management in ongoing risk management

- Coordinate with Procurement in Sourcing, e.g. RFP, Negotiations

- Track and manage strategic vendor performance

- Lead vendor performance enhancement initiatives adoption and apply best practices to vendors

- Manage strategic vendors’ relationship











- 会社/IT戦略に沿ったベンダー戦略の策定と更新

- ポートフォリオマネジメントチームおよびプロキュアメントと協力し、年間のベンダー需要を計画する

- 契約すべきコスト分析の実施

- ベンダーとの関係管理における問題点、緩和策、解決策の監督

- 継続的なリスク管理におけるサードパーティ・リスク・マネジメントのサポート

- RFP、交渉などのソーシングにおける調達との調整

- 戦略的ベンダーのパフォーマンスの追跡と管理

- ベンダーのパフォーマンス向上のための取り組みをリードし、ベスト・プラクティスをベンダーに適用する

- 戦略的ベンダー管理


【会社概要 | Company Details】
Global insurance company with over 40 years of experience in Japan with strengths in various sales channels and product lineup. The company focuses on creating diverse environments including but not limited to promoting the appointment of women.

【就業時間 | Working Hours】
9:00 - 18:00(Mon - Fri) [Work from home till Covid-19]

【休日休暇 | Holidays】
Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays

【待遇・福利厚生 | Services / Benefits】

各種社会保険完備(厚生年金保険、健康保険、労災保険、雇用保険)、 屋内原則禁煙(屋外に喫煙所あり)、 通勤交通費支給等

Social insurance, Transportation Fee, No smoking indoors allowed (Designated smoking area), etc.



Required Skills


- Extensive experience in large scale IT projects, particularly in application development and testing

- Experience in ITO vendor space with solid credentials on working with near shore and offshore vendors in order to create best cost optimization and global delivery structures

- Deep knowledge of project mgmt. principles & techniques

- Proven analytical and problem-solving skills

- Ability to manage outsourced vendor relationships

- Experience with service-based / SLA-based vendor delivery model

- Ability to deal with ambiguity and take a leadership position in order to drive successful outcomes in a highly matrixed environment

- Bachelor's degree in Computer Science, or related

- Global project management experience is highly desired

- Knowledge of procurement systems/processes/tools


- 大規模なITプロジェクト、特にアプリケーション開発とテストにおける豊富な経験

- ITOベンダーでの経験があり、ニアショアおよびオフショアのベンダーと協力して、最適なコスト最適化とグローバルなデリバリー体制を構築した実績がある

- プロジェクト管理の原則とテクニックに関する深い知識

- 優れた分析能力と問題解決能力

- アウトソーシングベンダーとの関係を管理する能力

- サービスベース/SLAベースのベンダーデリバリーモデルの経験

- 曖昧さに対処し、高度にマトリクス化された環境で成果を上げるためにリーダーシップを発揮する能力

- コンピュータサイエンス、またはそれに関連する分野での学士号

- グローバルプロジェクト管理の経験が望ましい

- 調達システム、プロセス、ツールに関する知識