SAP (MDM) Master Data Support Consultant

Job Type
Haken
Salary
525,000 JPY - 625,000 JPY per month + Transportation+ Work From Home (Flex hours) + Benefits
Japanese Level
None
English Level
Advanced (TOEIC 860)
Start Date
ASAP
Location
Tokyo

Description

Our Client ‘World's Top Sports Wear Manufacturer’ is looking for a talented SAP (MDM) Master Data Support Consultant, who can support with ongoing issues and projects.

 

You will be:

- Coordinating with the European and APAC teams and addressing ongoing user challenges

- Managing tickets and resolving issues

- Supporting the global master data team on day-to-day operations across departments and systems.

 

 

DUTIES & RESPONSIBILITIES

- Provides level 1 support to the business users via tickets received from ServiceNow – including service, incident, and change requests.

- Ensures the consistency and integrity of product master data through cleansing and data redundancy exercises.

- Coordinate with the requestor to get further details regarding issues raised

- Be aware of the ongoing issues and resolutions.

- Supports in all master data-related activities from data extraction to data loads and troubleshooting issues.

- Anticipates business support issues and manage them to minimize impact: analyses problems, actions, and progress, issues as appropriate, ensures follow through to resolution

- Escalates to L2 when an unusually high number of requests are raised for specific issues.

- Provides operational support for SAP Master Data stream of expertise.

- When needed, works with the project team to support project deliverables.

- Shares knowledge and information with the key user community.

- Follows global master data program and maintenance and support governance procedures.

- Supports in product/vendor master enrichment within MDM tools or across the landscape.

- Monitor the interfaces between MDM and SAP FMS, ensure errors are resolved or escalated when required

 

【会社概要 | Company Details】
世界有数の日系フットウェアブランドです。
One of the premier global footwear brands. In addition to working in an international environment.

【就業時間 | Working Hours】
9:00‐ 17:40(Mon‐ Fri)(work-time flexibility)
Work from home is also available (WFH till Covid-19)


【休日休暇 | Holidays】
完全週休2日制(土日祝休み)、年末年始、年次有給休暇、その他特別休暇など
Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays

【待遇・福利厚生 | Services / Benefits】

各種社会保険完備(厚生年金保険、健康保険、労災保険、雇用保険)、 屋内原則禁煙(屋外に喫煙所あり)、 通勤交通費支給等
Social insurance, Transportation Fee, No smoking indoors allowed (Designated smoking area), etc.

Required Skills

- Relevant work experience

- Degree level academics and logical thinking ability.

- Understanding of master data, governance directions, and how this affects business

- Basic MS-Excel skills incl. VLOOKUP, PIVOT Tables, etc.

- Strong understanding of business processes in SAP and basic flow of supply chain.