Technical Support (Desktop Support)

Job Type
Outsource
Salary
630,000 JPY - 690,000 JPY per month
Japanese Level
Fluent
English Level
Advanced (TOEIC 860)
Start Date
ASAP
Location
Tokyo

Description

A global finance firm seeks an experienced PMO, highly motivated, with a proven track record of great communication, flexibility, working well under pressure, multi-tasking. The ideal candidate will be familiar with infrastructure related project and desktop user support.

 

The successful candidate will work for virtualization project and coordination tasks with the APAC team (Japan, Korea, Hong Kong and Singapore).  Also, the responsibilities include deployment, testing and user support. 

 

【Responsibilities】

- Supporting IT infrastructure projects - including communication, project task handling, operation handling (Deployment, testing and user support), risk management, follow-ups, etc.

- Communicate with all Internal IT (Japan, Korea, Hong Kong and Singapore), business users and vendors.

- Track all open tasks and report/escalate regularly during the management meeting.

- Support cross-project activities, coordination between IT Work streams.

 

【会社概要 | Company Details】

Large global insurance company. Great work life balance
グローバルに展開する外資系損害保険株式会社です。女性も多数活躍し、残業も少なく非常に働きやすい環境です。キャリアパスについても相談できたりとメンバー育成にも力を入れています。

【就業時間 | Working Hours】
9:00 - 18:00(月 ‐ 金)

【休日休暇 | Holidays】
Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays
完全週休2日制(土日祝休み)、年末年始、年次有給休暇、その他特別休暇など

【待遇・福利厚生 | Services / Benefits】

Social insurance, Transportation Fee, no smoking indoors allowed (Designated smoking area), etc.
各種社会保険完備(厚生年金保険、健康保険、労災保険、雇用保険)、通勤交通費支給等

Required Skills

- VDI Virtual Desktop Infrastructure installation and Management

- Technical knowledge: Office 365 including email, SharePoint, OneDrive, Exchange,Teams, etc...

- VMware and Citrix installation and Management

- Ability to navigate and document complex internal processes.

Preferred Skills