Client Solutions Specialist

Job Type
Permanent
Salary
6,000,000 JPY - 9,000,000 JPY per year
Japanese Level
Fluent
English Level
Advanced (TOEIC 860)
Start Date
ASAP
Location
Tokyo

Description

A global financial vendor is looking for a Client Solutions Specialist to provide solution of customized products which standardize, automate and streamline the process of writing and distributing research reports, increasing financial analyst productivity of research reports. The Partners team allows them to specify and control exactly how their complete workflow is to be conducted from raw data generation through publication and distribution in polished reports and models. This financial vendor is able to offer a unique total research workflow solution to both IB and IM clients.

You will join a dynamic group and will participate to the deployment and success of the Partners products for new market opportunities. As a Product Specialist, you will be responsible for helping implement, install, customize and support the product at the clients.

【Responsibilities】
‐ Managing projects to deploy The Partners Team at clients
‐ Working with senior business and IT client contacts to specify functional and technical requirements of the solution
‐ Managing project scope and ensuring projects are delivered according to plan
‐ Organizing and relaying client feedback for change requests and issues
‐ Working with clients to find creative solutions in order to resolve potential business and technical challenges
‐ Providing end-user training and managing change
‐ Building client relationship
 

【Company Details】
A leading provider of financial information and analytic applications for investment professionals around the globe.

【Working Hours】
9:00 - 18:00(Mon - Fri)

【Holidays】
Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays

【Services / Benefits】
Social insurance, Transportation Fee, Skillhouse Benefit, etc.

Required Skills

‐ Superior client service attitude and skills
‐ Strong result-oriented mentality, motivation and desire to achieve
‐ Ability to communicate and work with a variety of people in different departments
‐ Superior proficiency/skills with Microsoft Excel and Word
‐ Knowledge of or interest in working with programming languages (Visual Basic, SQL…)
‐ Understanding of relational databases
‐ Strong interest in investment research - including willingness to participate in CFA or equivalent programs over time