AV/Multimedia Engineer

Job Type
Contract
Salary
580,000 JPY - 630,000 JPY per month
Japanese Level
Advanced (JLPT Level 1)
English Level
Advanced (TOEIC 860)
Start Date
ASAP
Location
Tokyo

Description

A leading global insurance company is seeking an AV/Multimedia support engineer responsible for day to day Audiovisual and Multimedia setup, installations, troubleshooting including desktop and peripheral hardware & software.

The successful candidate will also be responsible for user training and establishing/optimizing use policy, procedure, guidelines.

【Main Responsibilities】
‐ Effectively communicate and work with qualified user on meeting and event support
‐ Coordinate and setup executive meetings and events including multimedia equipment preparations and support
‐ Design and apply new meeting room technology
‐ Optimize procedures and monitoring for AV systems
‐ Develop and lead training of executives and assistants in the use of AV systems and conference room equipment
‐ Create comprehensive in meeting room user guides
‐ Conduct desk side support for qualified user work stations including desktops, laptop; peripheral auxiliary hardware, and mobile devices
‐ Conduct incident as well as problem management for qualified users
‐ Conduct installations, moves, adds and changes (IMAC) support for qualified user
‐ Track and monitor support efforts and cases using client specific support tracking and monitoring systems


【会社概要 | Company Details】
金融サービス業界をリードする外資系大手保険会社にインフラサービスを提供する企業です。母体である保険会社は、100年以上、80カ国以上にてサービスを提供しています。
Our client is the IT infrastructure service provider for the leading global insurance company. The company has provided financial services for about 100 years in more than 80 countries.

【就業時間 | Working Hours】
9:00‐ 18:00(Mon‐ Fri)

【休日休暇 | Holidays】
完全週休2日制(土日祝休み)、年末年始、年次有給休暇、その他特別休暇など
Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays

【待遇・福利厚生 | Services / Benefits】
各種社会保険完備(厚生年金保険、健康保険、労災保険、雇用保険)、通勤交通費支給等
Social Insurance (Pension, Healthcare, Unemployment and Disability Insurance Contributions), Transportation Fee, Discount Club Membership, Training Opportunities, Test Pay Back Programs, etc.

Required Skills

‐ Multimedia support and conference support experience
‐ Experience with Cisco audio & video conference systems
‐ Experience with training end users on AV and meeting room equipment including AV mixers, amplifiers and projectors.
‐ Desktop support experience with Microsoft windows, Outlook, etc.
Thorough knowledge of video, image processing software such as Photoshop