A leading global insurance company is seeking an AV/Multimedia support engineer responsible for day to day Audiovisual and Multimedia setup, installations, troubleshooting including desktop and peripheral hardware & software.
The successful candidate will also be responsible for user training and establishing/optimizing use policy, procedure, guidelines.
‐ Effectively communicate and work with qualified user on meeting and event support
‐ Coordinate and setup executive meetings and events including multimedia equipment preparations and support
‐ Design and apply new meeting room technology
‐ Optimize procedures and monitoring for AV systems
‐ Develop and lead training of executives and assistants in the use of AV systems and conference room equipment
‐ Create comprehensive in meeting room user guides
‐ Conduct desk side support for qualified user work stations including desktops, laptop; peripheral auxiliary hardware, and mobile devices
‐ Conduct incident as well as problem management for qualified users
‐ Conduct installations, moves, adds and changes (IMAC) support for qualified user
‐ Track and monitor support efforts and cases using client specific support tracking and monitoring systems
【会社概要 | Company Details】
Our client is the IT infrastructure service provider for the leading global insurance company. The company has provided financial services for about 100 years in more than 80 countries.
【就業時間 | Working Hours】
9:00‐ 18:00（Mon‐ Fri）
【休日休暇 | Holidays】
Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays
【待遇・福利厚生 | Services / Benefits】
Social Insurance (Pension, Healthcare, Unemployment and Disability Insurance Contributions), Transportation Fee, Discount Club Membership, Training Opportunities, Test Pay Back Programs, No smoking indoors allowed (Designated smoking area), etc.
‐ Multimedia support and conference support experience
‐ Experience with Cisco audio & video conference systems
‐ Experience with training end users on AV and meeting room equipment including AV mixers, amplifiers and projectors.
‐ Desktop support experience with Microsoft windows, Outlook, etc.
Thorough knowledge of video, image processing software such as Photoshop