AV/Multimedia Engineer

Job Type
Contract
Salary
580,000 JPY - 630,000 JPY per month
Japanese Level
Advanced (JLPT Level 1)
English Level
Advanced (TOEIC 860)
Start Date
ASAP
Location
Tokyo

Description

A leading global insurance company is seeking an AV/Multimedia support engineer responsible for day to day Audiovisual and Multimedia setup, installations, troubleshooting including desktop and peripheral hardware & software.

The successful candidate will also be responsible for user training and establishing/optimizing use policy, procedure, guidelines.

【Main Responsibilities】
‐ Effectively communicate and work with qualified user on meeting and event support
‐ Coordinate and setup executive meetings and events including multimedia equipment preparations and support
‐ Design and apply new meeting room technology
‐ Optimize procedures and monitoring for AV systems
‐ Develop and lead training of executives and assistants in the use of AV systems and conference room equipment
‐ Create comprehensive in meeting room user guides
‐ Conduct desk side support for qualified user work stations including desktops, laptop; peripheral auxiliary hardware, and mobile devices
‐ Conduct incident as well as problem management for qualified users
‐ Conduct installations, moves, adds and changes (IMAC) support for qualified user
‐ Track and monitor support efforts and cases using client specific support tracking and monitoring systems


【会社概要 | Company Details】
金融サービス業界をリードする外資系大手保険会社にインフラサービスを提供する企業です。母体である保険会社は、100年以上、80カ国以上にてサービスを提供しています。
Our client is the IT infrastructure service provider for the leading global insurance company. The company has provided financial services for about 100 years in more than 80 countries.

【就業時間 | Working Hours】
9:00‐ 18:00(Mon‐ Fri)

【休日休暇 | Holidays】
完全週休2日制(土日祝休み)、年末年始、年次有給休暇、その他特別休暇など
Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays

【待遇・福利厚生 | Services / Benefits】
各種社会保険完備(厚生年金保険、健康保険、労災保険、雇用保険)、屋内原則禁煙(屋外に喫煙所あり)、通勤交通費支給等
Social Insurance (Pension, Healthcare, Unemployment and Disability Insurance Contributions), Transportation Fee, Discount Club Membership, Training Opportunities, Test Pay Back Programs, No smoking indoors allowed (Designated smoking area), etc.

Required Skills

‐ Multimedia support and conference support experience
‐ Experience with Cisco audio & video conference systems
‐ Experience with training end users on AV and meeting room equipment including AV mixers, amplifiers and projectors.
‐ Desktop support experience with Microsoft windows, Outlook, etc.
Thorough knowledge of video, image processing software such as Photoshop