Senior System Engineer (Network Field Engineer)

Job Type
7,000,000 JPY - 9,000,000 JPY per year
Japanese Level
English Level
Advanced (TOEIC 860)
Start Date


Fantastic opportunity for an experienced bilingual field engineer to work for a leading company in the industry!

【Position Details】
Our client, a famous aerospace and defense solutions provider, is currently hiring a Senior Systems Engineer based out of Japan (Tokyo) to join their Information Management Services (IMS) Asia Pacific team. As a leading provider of self-serve solutions, and with a reputation as a master communication network integrator, they understand that the flow of an airport is the flow of an industry.

This role requires frequent traveling, both Domestic and Regional.

Below are detailed list of tasks, to help you visualize what you will be expected to handle as a Senior System Engineer/Specialist;
‐ Deploy full spectrum of our airports common use systems and products, at some of the worlds’ most prestigious airports within the Asia Pacific Region
‐ Participate in deployment activities required for airports in APAC
- Travel to customer sites, perform site surveys, interface with local technical personnel, and perform installation activities
‐ Install, update, and test new and existing airline and airport applications, configure common use workstations and peripherals
‐ Follow established policies and procedures in analyzing situations or data from which answers can be readily obtained
‐ Adhere to installation instructions and guidelines and use industry best practices in order to deliver the best quality service
‐ Provide best practices for day to day operations, performance analysis, tuning and capacity planning for products deployed and suggest and implement performance improvements when necessary
‐ Proactively detect problems, report and escalate the problems to next level of support when they can’t be resolved in timely manner
‐ Frequently interact with customers and coordinate with Airlines and Airport Authorities at airports regarding technical requirements, configurations and testing of airline and airport applications
‐ Closely liaise with the project management organization, account management, customer support and sales team for technical exchange of information and planning of operations
‐ Responsible for all projects to deploy Airport systems software, and where required, provides technical direction, supports and supervisions to junior engineers
‐ Maintain knowledge of existing and future products and requirements and industry trends within Airports domain
‐ Works with 1st and 2nd level technical support and development teams and other cross departments to assist resolving engineering issues/problems. Actively addresses performance issues and risks

【会社概要 | Company Details】
Our client is a large global company that provides transporation communication and system engineering solutions for airlines.

【就業時間 | Working Hours】
9:00 - 18:00 (Mon - Fri)
【休日休暇 | Holidays】
Saturdays, Sundays, National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays
【待遇・福利厚生 | Services / Benefits】
Social insurance, Transportation Fee

Required Skills

‐ Relevant experience in the implementation, administration, and troubleshooting of Microsoft Windows Server 2012/2019 and Windows 7/10 Operating System in both virtual and physical environment
‐ Experience as a System Engineer at an Enterprise IT company or managed services organization
‐ Hands on experience in implementation and troubleshooting of enterprise networks
‐ Knowledge and experience in TCP/IP, Layer 2 and 3 switching/routing, Cisco IOS, IP address provisioning, VLAN allocation and management, LAN and WAN environments, HSRP, DNS, DHCP
‐ Experience in the installation, configuration of Cisco routers, Switches, ASA, VPN
‐ Hands on experience in Virtualization technologies such as VMware and its suite of virtualizationproducts and tools such as vSphere, vCenter, vMotion, vMware workstation, vMWare Player, including the planning, deployment, configuration and administration of host systems and virtual machines

Preferred Skills

‐ Bachelor's degree in Computer Science, Mathematics, Engineering or related technical degree
‐ Basic knowledge of relational database management systems such as Oracle, Microsoft SQL server
‐ Working with enterprise server hardware platforms (HP and Dell)
‐ ISO processes, Technical writing skills, Troubleshooting methodologies
‐ PCI/DSS and other security standards such as ISO 27001
‐ Knowledge of wide variety of airport innovational products and services such biometrics facial recognition technologies, artificial intelligence, queue management systems
‐ Familiarity with IATA CUPPS and CUSS specifications
‐ Familiarity with Cloud computing concepts, cloud technologies and service models
‐ Basic Electrical Skills (Evidenced with appropriate qualifications)
‐ Basic Conveyor or Control Systems skills
‐ Knowledge of basic computing hardware and networking
‐ Weigh-scale system knowledge