Sales Support Admin

Job Type
Contract
Salary
時給:1,800円
Japanese Level
Native
English Level
Advanced (TOEIC 860)
Start Date
ASAP
Location
Tokyo

Description

今世界中で注⽬を集めるフィンテック、金融IT専門のグローバルリサーチファームで、セールスサポートの派遣社員を募集します。

※将来的に営業職としても希望する方については、正社員登用も可能です。

A global Financial IT research firm is looking for an exceptional individual to join in a key Sales Support role. This is a highly demanding position in a fast -paced, professional services environment, in which the successful candidate contributes toward the bridge between Account Executives and Customers.

【Responsibilities】
1. Customer service
‐ Receive inquiries from the Report Subscribers (customers), potential customers, or media via call, email, website, and then report to account executives about them
‐ Respond to analyst access from customers: Request an appropriate analyst to respond to the inquiry, set up a conference call, and notify the customer about it
‐ Send report agenda to customers by email every 3 months

2. Account management, contract drafting, and office functions
‐ Customer account management by website: Customer ID management
‐ Account management by SFDC: Account information management
‐ Paper management after drawing up customer contracts
‐ Billing process management

3. Sales support
‐ Preparation of Japanese version of sales materials: report agenda
‐ Create mass mail for marketing in Japanese and send them

【会社概要】
グローバルに展開する金融サービスに特化した経営コンサルティング会社です。

【就業時間】
9:00 - 18:00(月 - 金)

【休日休暇】
完全週休2日制(土日祝休み)、年末年始、年次有給休暇

【福利厚生他】 ※スキルハウスベネフィット適応
交通費、有給休暇(就業日から半年後に10日間付与)、社会保険(健康保険、厚生年金、労災保険)、雇用保険、定期健康診断、福利厚生(ベネフィットワン、テストペイバック)等

Required Skills

‐ Bachelor's Degree, Diploma or equivalent work experience
‐ 2+ years work experience in a Customer Service role
‐ Work Experience as a partner secretary/executive assistant at consulting firms or IT companies

Skills and Attributes:
‐ Attention to detail and high level of accuracy
‐ Ability to juggle multiple tasks, organize, prioritize and manage own time effectively in order to meet deadlines
‐ Excellent Communication Skills
‐ A team player able of function independently, but collaboratively, in a fast-paced environment
‐ Microsoft Word, Excel, PowerPoint, Outlook