Voice Engineer (AVAYA)

Job Type
4,000,000 JPY - 6,000,000 JPY per year (negotiable based on experience)
Japanese Level
Advanced (JLPT Level 1)
English Level
High Intermediate (TOEIC 730)
Start Date


Wonderful opportunity to further your career within the core business unit of a progressive international firm in Central Tokyo!

Our client provides network, voice, and data center services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.



‐Get the correct requirements from the customer and deliver the exact information to the downstream team via System

‐Update correct information to the internal system which is directly connecting to the billing system in a timely manner

‐Update and validate at least among the variety of services (around 20), complete tasks within a defined date

‐Follow guidelines and proactively communicate with the customer

‐Apart from network service, issue the Voice (Switched) order internally based on the service order. (Log-in internal systems as well as external 3rd carrier system and request the respective team to provision the order to deliver till due date)

‐Communicate with NTT-E/NTT-W, 3rd carrier to deliver the service with the same level of knowledge

‐Deliver Voice Option service; (40 ave. orders per month)







【会社概要 | Company Details】
Network, voice, and data center services provider to thousands of businesses around the world.

【就業時間 | Working Hours】
9:00 - 17:00(Mon - Fri)

【休日休暇 | Holidays】
Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays

【待遇・福利厚生 | Services / Benefits】
Social insurance, Transportation Fee

Required Skills

‐Experience in Telecommunication Company

‐Experience in telecommunication delivery related, especially for AVAYA voice service (Up-to L2)

‐Experience of delivering Voice service

‐Experience in delivery system handling