Wonderful opportunity to further your career within the Asia – Internal IT of a progressive international firm in Central Tokyo!
Our client provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.
This position is part of Asia IT Team, responsible for IT and AV Infrastructure support for all regions of Asia (Japan, China, HK, SG, Korea). This role will provide hands-on 2nd and 3rd tier operational support for internal customers.
‐Tier 2 and 3 IT Support for Storage, Server, Linux/Unix, Virtualization, Windows, and other critical IT Infrastructure
‐Work closely with Global IT team, on projects, implementation
‐Full ownership of problem and incident management, various audit compliance of the Windows, Linux, Hypervisors, and Storage environment for all Asia IT Infrastructure
‐Ownership for all Windows, Linux, Hypervisors, and Storage Operations Support of internal customers in Asia, as well as other regions (Europe, India, and US)
‐Work closely with Global IT to develop and maintain procedures and working practices for the efficient and effective running of all tasks associated with operating and controlling installed hardware and software
‐Liaison with all managed service vendors like EMC, Nexenta, HP, Microsoft, VMware, Redhat, Symantec, Trend Micro etc., for management and support of Hardware, OS, Antivirus, other software & application/s
‐Create documentation for required IT Infrastructure related works if required
‐Knowledge of Windows Server 2008 /2008 R2 / 2012 R2
‐Knowledge of RedHat Linux/Solaris/HP-UX
‐Knowledge of EMC/Nexenta/HP Storage/VSAN
‐Knowledge of Virtualization – Vmware, Citrix, or Hyper-V
‐Knowledge of Active Directory/ RedHat IPA, iSCSI, vSAN, vSphere Management, LVM, Group Policy, DNS & DHCP
‐Knowledge of supporting remote L3 operational activities on all the OS platforms
‐Understanding & troubleshooting skills of server Hardware
‐Knowledge of patching process using WSUS and Unix Satellite servers
‐Knowledge on P2V, V2V, Storage Provisioning, VM provisioning in VMware as well as relevant cloud tools
‐Understanding of Ansible/Chef/Puppet or other configuration management and automation tools
‐Understanding of VMware/Azure/AWS Cloud and continuous integration tools like Jenkins/Circle CI
‐PowerShell, BASH, VB, and WMI
‐MCSE / RHCE / EMC / VCP
‐ITIL v3 qualification