Data IT Manager – Customer Facing Technology

Job Type
7,000,000 JPY - 9,000,000 JPY per year (negotiable based on experience)
Japanese Level
English Level
Advanced (TOEIC 860)
Start Date


A famous general insurance firm is hiring a Data IT Manager.


【Main Mission】

The company has embarked on an exciting journey of Digital Transformation to meet their aggressive business ambitions.

As a data expert dedicated to Customer Facing Technology (contact center, CRM, marketing campaign tools), you will implement data driven applications while working closely with:

‐IT Solutions Delivery team

‐IT Data team

‐Business users


【Key Responsibilities】

‐Translate business requirements into technical solutions

‐Design and develop ETL jobs to prepare business data sets

‐Design the data model of business data sets into the data lake

‐Design and develop the corresponding data marts into the Business Intelligence platform

‐Provide support to business users in the usage of the Business Intelligence platform

‐Ensure the integration of workflows in the current eco-system

‐At the crossing of the Data Layer and Customer facing solutions, be the technical reference for any technically related inquiries

‐Lead the development of customer facing solution reporting layer (Telephony: Purecloud, CRM: Salesforce and other marketing solutions)

‐Build effective working relationship with key business users and other IT team members

‐Own and keep the system design and operations documents up to date

‐Provide technical support for production issues when needed and resolve them with minimum business impact


外資系大手保険会社では、データ IT マネージャーを募集しております。












‐カスタマーフェーシング・ソリューションのレポートレイヤーの開発をリードする (電話: Purecloud, CRM: Salesforce及びその他のマーケティングソリューション)







Required Skills

‐Experience of ETL flows development and data warehousing (mandatory) (ideally MS SSIS, Talend) - Experience of cube development (mandatory) (ideally MS SSAS)

‐Experience of reports/ visualization development (mandatory) (ideally MS SSRS, PowerBI) Languages : SQL (must) MDX (must)

‐Experience of data modelling in a customer centric application (CRM and/or CTI application)

‐Knowledge of project development life cycle (waterfall and agile)


‐ETLのフロー開発とデータウェアハウスの経験(MS SSIS、Talendの経験が望ましい)

‐cube開発経験(MS SSASの経験が望ましい)

‐レポート・ビジュアリゼーション開発経験(SQL、MDX)(MS SSRS、PowerBIの経験が望ましい)