IT Operation Management

Job Type
550,000 JPY - 700,000 JPY per month (negotiable based on experience)
Japanese Level
English Level
Advanced (TOEIC 860)
Start Date


This is a wonderful Opportunity! If you have the skills and experience required, you are encouraged to apply. You will enjoy working for a leading global insurance company and with a talented group of professionals in the Japan office. The successful candidate will work at Service Delivery division as an IT Operation Management member. 



The Operation management team has 3 members, and are responsible for the following:

‐Change & Release management

‐Incident & Problem management

‐Patching management

‐Configuration management

‐Account password management

‐Asset management

‐Capacity management

‐Document and process management

‐Project work (such as Service Now and O365) …etc.

‐Pro-actively engages, co-ordinate with teams and division

‐Ensure all stakeholders are on the same page and moving to the same goal

‐Ensure continues improvement on IT operation process

‐Ensure BAU is sustainable and process are being followed

‐Hands-on on day to day operation management activities

‐Key counterparts are line managers, SeD (Network, Server, AS400, Database teams), internal control and other IT divisions














‐プロジェクト業務 (Service Now、O365など)







Required Skills

‐Experience on Account / Password management tool (such as CyberArk or SECMASTER)

‐Windows server (Basic level) 

‐Windows client  (Basic level)

‐Experience on PC support and issue investigation

‐Familiar with Microsoft Excel, skill such as formula

‐Working experience on Change & Release management

‐Working experience on Incident and problem management

‐Experience on patch management

‐Experience in IT and IT Operation



‐Windowsサーバーの経験 (初級レベル) 

‐Windows clientの経験  (初級レベル)


‐Microsoft Excelのスキル(数式など)





Preferred Skills

‐VBA, MS Access, SQL or QlikView

‐Experience on MacAfee upgrade and new version to PCs and Servers

‐Project management experience


‐VBA、MS Access、SQL、QlikViewの使用経験