Systems Administrator

Job Type
Permanent
Salary
Based on Experience
Japanese Level
Native
English Level
High Intermediate (TOEIC 730)
Start Date
ASAP
Location
Other

Description

A major transport communications and systems engineering solutions provider is hiring a Systems Administration to join their Japan airport systems management service team.

 

【Responsibilities】

‐Assist with Site Manager and on-site employee relations including, but not limited to, hiring, performance management, disciplining, promoting, and dismissal of contractors
‐Responsibility for SLA target on system operation including server and network
‐Maintain regular progress communication with the customer and take any remedial action for deficiencies

‐Serve as customer liaison and point of contact for all key activities with a variety of airlines and airport authority customers including Senior Executives

‐This includes but is not limited to the following: airline upgrades, MUSE hardware relocation for airport gate and/or check-in counter expansion, ensuring continual compliance and reporting of service level performance, escalations, and ensuring customer, corporate or local procedures/expectations are in compliance, installations, etc.

‐Develop on site policy and procedures. In unexpected illegality cases, he/she shall be responsible for on-site shift duty

‐Promote continual quality improvements and support development of quality control programs

‐Develop training material and organize training sessions for system users

‐Meet regularly with the airport and airlines to review the current service performance, present reports on equipment and service reliability and any other general topics for discussion 

‐Reports to and will be required to work closely with the Site Manager to learn, to assist, and to be able to carry out documented systems administration duties

‐He/she will require security clearance to work in any area of the airport where supported equipment is located

‐Provides a broad range of backup services to the Site Manager including serving as a stand-in when required

‐Prepares system operational manuals and documentation

‐Act as a liaison between local team and Tulsa engineering division 
 
 

Required Skills

‐Bachelors’ degree or an equivalent combination of experience, education and training which provides the desired knowledge, skills and abilities

‐Experience in communicating with all levels of line management to include executive team

‐Individual is knowledgeable and experienced in project management and can effectively plan, communicate and coordinate complex projects

‐Proven ability to gather appropriate information and provide direction to staff in handling critical, flight operations dependent, outage situations

‐Negotiation, interpersonal, organizational and personnel management
 

Preferred Skills

‐Network skills (CCNA), higher knowledge for Windows OS/Windows Server OS