System Analyst

Job Type
5,700,000 - 8,000,000 JPY per year (negotiable based on experience)
Japanese Level
Advanced (JLPT Level 1)
English Level
Advanced (TOEIC 860)
Start Date


Global Insurance Company with over 40 years experience in Japan is looking for a system analyst who has strong communication skills.

【Summary of Responsibilities】

‐ Tracking and Reporting the progress of Production changes, from inception to delivery

‐ Assist on the coordination of events of application layer changes within Production systems and Environments for all supported applications

【Dimensions of Position】

‐ Manage the team and deliverables including outcomes which have been providing by vendor

‐ Designing, implementation and conduct training the governance processes

‐ Collaborate with business team and other System Analysts to ensure production assurance and provide continual IT services to customer and business team.

‐ Collaborate with Global team to proceed Global Production Support initiatives.

‐ Provide executive communication to Senior AMS Management (e.g. escalation, status reports).

【Principal Responsibilities】

‐ Perform all activities related to application release and transition services in Production Assurance services, and/or Application Technology Support.

‐ Align with Global Production Support initiative to ensure consistency and process compliance.

‐ Work with closely System Analysts and vendors to be the single point of contact to serve as a communications hub and monitoring group for any Critical/High new or changing applications, projects, platforms, etc., that will impact the production environment.

‐ Manage the release management methodology (Change, Release and Deployment management) including processes, templates and tools.

‐ Consolidate reporting the status and statistics related activities.

Required Skills

‐ Knowledge of Production environment assurance

‐ Communication, collaboration and teaming skills; skills and experiences in working level communication and presentations

‐ Experiences in setting up and manage release management policies and standards

‐ Experiences measure and manage metrics of Change, Deployment and Release management related activities

‐ Good understanding of ITIL framework

Preferred Skills

‐ Good understanding of SDLC process

‐ Good understanding of Consumer and Web applications

‐ Experiences Change, Release & Deployment management operation with ServiceNow

‐ Business Systems and Production management specialist

‐ Excellent Analytical thinking and Relationship Management skills

‐ Fluent in Japanese with superior written and oral communication skills

‐ Consultative, partnering, facilitating and influencing skills with many audiences and cultures locally

‐ Strong interpersonal, conflict resolution, decision making, problem solving and negotiation skills