Hardware Support (Datacenter Operations)

Job Type
320,000 JPY - 340,000 JPY per month
Japanese Level
Advanced (JLPT Level 1)
English Level
Advanced (TOEIC 860)
Start Date


【職種名 | Position Title】ハードウェアサポート(データセンター運用) │ Hardware Support (Datacenter Operations)

Excellent opportunity to gain experience in World class, Enterprise datacenter infrastructure management, policy and procedure.

A leading finance firm has an urgent Hardware Support position open in the Datacenter Operations team responsible for support of datacenter infrastructure across multiple datacenter locations.

The successful candidate’s duties will include operational support/replacement of fundamental server components (RAM, memory, hard disk, power supply), manage back-up tapes and tape management vendors and other hardware, cabling, inventory and infrastructure duties as well as project based tasks.


‐ Provide 1st line hardware operational support for datacenter related infrastructure including servers, racking, patch cabling and backup related equipment

‐ Remove, replace server components as instructed including RAM, memory, harddisk, power supply

‐ Perform backup tape management and manage back-up tape vendor across multiple datacenter sites

‐ Manage other hardware related vendors and partners

‐ Management request ticket queue

‐ Update, maintain inventory lists

Required Skills

‐ Keen interest in gaining career experience and skills in enterprise data center infrastructure management, policy and procedures

‐ Strong sense of responsibility and attention to detail

‐ Reliable and professional

‐ Clear communication skills for vendor management, ticket escalation

‐ Teamwork oriented

Preferred Skills

‐ Previous experience in helpdesk, desktop, hardware/datacentre support an advantage

‐ Willing to travel between multiple datacenter sites